The Silver Cod - Feedback

#19 - Fast Food - North Devon, British, Seafood

Reviews

Overall Total Score
3.7 out of 5
Very good | 1809 reviews

Was johnwF7521QM at The Silver Cod a mag?
Light crispy batter. Pure white flakey, chunky cod. Light and golden chips. The best thing is you can drive home with it on the car seat and be confident there won't be a greasy patch left behind where grease has leaked out of the packaging. I can highly recommend the click and collect as the food is always freshly cooked piping hot and always ready on time. View all feedback.

What waynes108 dislikes about The Silver Cod:
2 males walked in without masks was coughing over everything touching the salt and pepper pot coughing over the chip and pin machine, the woman in charge was rude to the girl serving showing her up in front of customers, the owner said nothing to the males about it absolutely disgusting behaviour from her, poor girl should get a job elsewhere were shes appreciated, wont ever go back there again poor management, didnt want to give it a 1 but no lower to give.

Reviews from various websites

Tripadvisor

Last update : 07.11.2023

3.6 ★ from 96 reviews
rachaela667
07.11.2023

I ordered online to collect at 5pm, told there was no order in my name when I arrived. The order was on the board and the older lady started to shout at the young girls asking if they thought she need this today. They opened at 5 and had no chips cooked. She continued to be rude to the girls who were trying their best to help her (I’m surprised none of them cried). She was belittling an older man who she was training to fry. A man asked how long his food would be, we had all been waiting 30 minutes by this point and she said ‘we had no chips ready when we opened so you are just going to have to wait’ I was told I could only wait outside if my food wasn’t ready. The food was disgusting and far to greasy, the service from the older lady was shocking to both her staff and customers. I would say it is worth a visit to witness this hag at work, I’m not sure anyone would believe it without seeing it with their own eyes. I really wish I had pulled her up on how she was talking to the young girls. They were lovely and polite and I’m sure could easily find a better working environment elsewhere! AVOID, AVOID, AVOID!

waynes108
07.11.2023

2 males walked in without masks was coughing over everything touching the salt and pepper pot coughing over the chip and pin machine, the woman in charge was rude to the girl serving showing her up in front of customers, the owner said nothing to the males about it absolutely disgusting behaviour from her, poor girl should get a job elsewhere were shes appreciated, wont ever go back there again poor management, didnt want to give it a 1 but no lower to give

473warrenm
07.11.2023

I don 't know where to start this was so revolting. I paid nearly £50.00 for myself and my family, only to return home and throw everything straight in the bin. I am 56 and have never had to throw food away like this before, it was truly revolting. This fish was tiny and floating in oil with soggy batter. The chips were stone cold and like hard rubber. I 'm sure they were days old. The chicken burgers were a joke, stale rolls no salad or sauces and again floating in grease. This ' 'food ' ' was repulsive muck. Avoid this place like the plague. You deserve to be shut down!

johnwf7521qm
07.11.2023

Light crispy batter. Pure white flakey, chunky cod. Light and golden chips. The best thing is you can drive home with it on the car seat and be confident there won't be a greasy patch left behind where grease has leaked out of the packaging. I can highly recommend the click and collect as the food is always freshly cooked piping hot and always ready on time.

eric2675
07.11.2023

I was at the fish and chip shop on Wednesday night, waiting for my food to be ready. While I was there, I witnessed one of the older female employees yelling at a younger staff member. The younger woman seemed really embarrassed and on the verge of tears. I'm not exactly sure what the issue was, but it appeared to be a case of bullying. Reading previous reviews, I suspect that this same older woman may have a history of mistreating employees.

The Silver Cod restaurant offers delicious fish and chips with a light crispy batter and chunky cod. Customers can enjoy a reliable click and collect service. Despite reports of poor treatment of staff, the food quality and service remain top-notch. Tanya stands out for her exceptional service. The staff are friendly and helpful during COVID lockdowns. The restaurant is commended for staying open and serving excellent food. Overall, Silver Cod presents a mix of great food, notable service, and unfortunate incidents of mistreatment towards staff.

Menu

Last update : 22.12.2022

4.5 ★ from 2 reviews
rtaasniim
22.12.2022

Nice eating at a reasonable price. pity about the 2 person rule, because when I get in with my supervisor, 1 of us must wait outside when someone else comes into the place. this is unpleasant because I am disabled and still try to keep my independence.

millie-baker
22.12.2022

They were still open in lockdown 2, heopy to say they were and we had the best sausage chips and curry sauce around. all freshly cooked and no fat at all. the staff were friendly and helpful would recommend everyone. service and eating superb

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