Images
Contribute
Reserve now
Feedback
Contribute Feedback What User likes about Dunkin':
let me begin by saying that I am going all the time here on the way to work in the sick house, had never problems today I order the same calamally hot coffee first she gives me tee then I told her I ordered caramel hot coffee and she started to scream that she had repeated her a heavy tea bag so that I did not know he listened to me and gave me my order for free, which I really appreciated that I returned as a custom... View all feedback.
What User doesn't like about Dunkin':
The experience I had at the restaurant was disappointing. Not only did it take 10 minutes for someone to take my order over the phone, but my order was completely messed up. I asked for one coffee, but I was charged for two and ended up receiving two incorrect coffees. I also ordered a sandwich with brown bread, but my sandwich was burned and there was no brown bread included. Overall, my entire order was incorrect,... View all feedback.
Not only did it take her 10 mins to get off the phone and take my order but she got my order completely wrong. I ordered 1 coffee she charged me for 2 and gave me 2 coffees which were completely wrong. I then ordered a sandwich and hash browns and mysandwich was burnt and no has browns were given to me. So I got overcharged and my entire order was wrong. What a waste of $17 Iwill never go there again. Horrible customer service for a simple order.
The baristas are awesome, however this location is extremely busy and needs more workers. I waited over 20 min on my way to work to even hit the register. That is way to long when your swinging by on your way to the office. I like this location, it'svery convenient but they need more workers to make it viable for people who do not have unlimited time to stand in line. I hatenot leaving stellar reviews : wish this location was better staffed.
This is my favorite Dunkin' location! I absolutely love this place, and the manager, Jasmin, is incredibly kind and always so helpful. She does everything with a smile. I would give my experience an A+! Thank you, Jasmin!
My main concern was the incorrect order, but her aggressive behavior was really uncalled for. To top it off, she was on the phone with her AirPods the entire time while taking the order. If I see her there again when I go back, I might just leave because I don't think it's right to be treated that way over a simple coffee order. UPDATE: The next day, I returned to speak with a manager because I felt I deserved a better explanation about how I was treated. The manager was understanding and even gave me my order for free, which I truly appreciated. I will continue to come back, but as I mentioned, if I walk in and she’s there, I might just choose to leave.
This is undoubtedly the worst Dunkin' Donuts in all of Hudson County.
More information
QR-code link to the menu
