Reviews

Overall Total Score
3.9 out of 5
Very good | 637 reviews

What User likes about Phoenix Grill House:
place is great eating is on point and the personal friendly, that is my new way for eating and the milkshakes are at a level from there itself. highly recommended View all feedback. What Catwalkbingo doesn't like about Phoenix Grill House:
Ordered at 5.16pm arrived at 7.15pm wrong order phoned again at 8.36pm was just getting out on canceled order asked for refund got told will get off next order won’t be ordering again would be nearly 4 hours wait. Should have been priority. View all feedback.

Reviews from various websites

Tripadvisor
3.4 ★ from 30 reviews
A5070AKelainew
25.11.2023 - 10:21

I got a delivery of a special fish supper on thursday 11 August which was disgusting. The fish had a very strong Ammonia smell and taste from it. I had to throu...

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sadisticm
25.11.2023 - 10:21

Ordered a delivery at 8pm was told would be delivered at 9pm. It is now nearly 10pm and they just keep saying that it is getting made. If I had not paid with my...

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Q5207YOjanetm
25.11.2023 - 10:21

This BURGERNATOR was the best burger I’ve ever had!!!!! “EVER” The grill marks sent the flavour over the top.

GarnockWay74
25.11.2023 - 10:21

First time visitor and it will be my last Two very underwhelming Pizzas bland bland bland in fact never thought a pizza could ever be so bland and as for chicke...

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R7196BFnikkig
25.11.2023 - 10:21

Worst fast food I've ever been 2 honestly the worst customer service I will never use this place again also dont pay for ur work

In the realm of dining experiences, this restaurant has showcased a mixed bag of reviews. While some patrons rave about the exceptional service, friendly staff, and affordable, delicious food, others have faced disappointments with incorrect orders and subpar meals. Complaints of poorly prepared fish overpowering aromas and extended wait times have dampened enthusiasm for repeat visits. Yet, loyal customers laud it as the best in the valley, appreciating the variety and consistently excellent quality across its menu. Overall, the restaurant's atmosphere remains a hit, but inconsistencies in food and service must be addressed to maintain its glowing reputation.

Google
4.0 ★ from 148 reviews
James
17.12.2023 - 04:46

This is the best fish and chip shop in the valley. I had dinner here and it cost less than £10 per person. The food was excellent, the service was top-notch, an...

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Richie
17.12.2023 - 04:46

The service at this restaurant was exceptional. The staff was friendly, attentive, and efficient. They went above and beyond to make sure we had a great dining...

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S
17.12.2023 - 04:46

Usually the food at this restaurant is excellent, but tonight on 06.09.23 the fish supper tasted like it had been sitting out for too long. The fish was very sm...

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James
17.12.2023 - 04:46

The most disrespectful owners/workers I have ever encountered.. I would highly recommend that you spend your money elsewhere

Liz
17.12.2023 - 04:46

First time getting delivery from here very disappointed the batter on the fish was like rubber and very oily, chips were not nice don't think I will get from he...

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Menu
5.0 ★ from 5 reviews
Hertta
19.12.2022 - 15:54

I had only a special fish and a fish sauce they were delish, fish was so fresh and the service was excellent, will defo back

Eating was excellent and also great portions. the customer service is brilliant. defo back.

Place is great eating is on point and the personal friendly, that is my new way for eating and the milkshakes are at a level from there itself. highly recommend...

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I have no idea why this place hasn't won awards after awards. Their fish n chips are the best I've tasted anywhere.

Eating is really good. shop area very clean

Facebook
3.2 ★ from 17 reviews
Restaurantguru
4.1 ★ from 173 reviews
Yelp
3.1 ★ from 1 reviews
Gastroranking-uk
3.5 ★ from 25 reviews
Int Restaurants
4.0 ★ from 406 reviews

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