Burger King - North Ayrshire

This restaurant experience was truly terrible. We had to wait a long time just to place an order because it seemed like everyone else in the restaurant was prioritized over us. The waitress didn't seem helpful at all, probably because she was stressed. When our food finally arrived (less than 15 minutes later), it was cold and stale. This was a disappointment, especially since we usually enjoy Burger King. The lack of service, urgency, and excuses really let us down.

The service at this restaurant was incredibly slow and frustrating. They forgot to bring out our chips, and the staff seemed disorganized. Overall, we did not enjoy our experience and will not be returning.

If you want a Burger King, I suggest not going to this restaurant and sitting in the drive-thru, as it seems that they give priority to customers who come inside the shop. Even customers receiving deliveries are served before those seated. We waited in line for minutes while drive-thru customers were served, and no one attended to us. To make matters worse, we had to clean our table before we could use it, which was disappointing considering the cleanliness protocols for COVID-19.

First visit since lock up, service was fast in the drive thru, eating was hot but salat warns the best and not many riders in the bag? normally good service, probably best Burger King in the opposite.

I don’t usually visit this type of restaurant but my granddaughter really wanted to go. The tables were loaded with dirty cups and boxes as was the floor. The staff spent a lot of time chatting behind the counter with no thought for anything else....My order was taken but the wrong item given. The replacement took ages. I can’t say it was a pleasure, definitely a place to miss or use the drive through which seems to get better attention.