Subway - Norman
Subway
Description
At a local Subway, experiences seem to vary significantly. While some customers praise the dedication and efficiency of the staff, particularly during busy times, others express concern over hygiene practices and inconsistent service. The drive-thru has faced complaints about poor functionality and long wait times, leading to frustrations. Despite these issues, standout employees have turned a few visits around, demonstrating exceptional customer service and culinary skill. However, staffing shortages and cleanliness lapses raise questions about management decisions. Overall, while the potential for a positive dining experience exists, inconsistencies may deter repeat visits.
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Feedback
Jennifer was amazing! came this morning with a attitude of a rough morning and jennifer turned me around. she made our sandwiches perfect and was so sweet. I haven't been in the subway for months, but after this experience I'm back in definitiw! she deserves definitiw some appreciation!
Service is quick and friendly and as always with a lovely smiles from the crew that make those awesome subway subs we enjoy eating!
Place seems to operate slow could be an understaffing problem. Drive-thru speaker is either busted or super quiet. I've also sat at the drive-thru speaker for 20+ mins while they prepared others orders (only 3 customers counting myself). When covid started, sanitation wasnt that good. Saw a lady from behind the counter lock the door wearing gloves and then went right back to sandwiches wearing the same gloves. As for food, it's always meh. This is just not a good subway location.
Thanks for the delicious #8 The Great Garlic! Become my new favorite! Way to go with customer service and free extra cookie!!
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