Kfc - Norfolk

We ordered a three-piece chicken meal and swapped the coleslaw for extra potatoes. Our order was correct and served hot. The portions were smaller than I rememb... read more We ordered a three-piece chicken meal and swapped the coleslaw for extra potatoes. Our order was correct and served hot. The portions were smaller than I remembered. Currently, dining in is not an option; you can either go through the drive-thru or place a takeout order. The staff appeared friendly and provided us with extra napkins when I requested some.

The quality of customer service at this restaurant really depends on the staff working that day. Sometimes you have young employees who don't seem to pay attent... read more The quality of customer service at this restaurant really depends on the staff working that day. Sometimes you have young employees who don't seem to pay attention, and it can be frustrating—especially when they pull on your long hair while you're eating. It would be helpful if they wore hairnets, or at least caps, to prevent that from happening.

Great food and excellent service! The staff was very friendly. read more Great food and excellent service! The staff was very friendly.