Dunkin' - Norfolk
Dunkin'
Description
At Dunkin', experiences can greatly vary. While some patrons rave about excellent morning service and a cozy ambiance complete with local art, others express frustration over long waits and inattentive staff, particularly during afternoon hours. Complaints about incorrect orders and prioritizing drive-thru customers over in-store diners reflect operational inconsistencies. Conversely, many find the coffee and food delightful, appreciating the modern atmosphere and friendly service. As customers seek reliable caffeine fixes, the overall sentiment underscores the need for improved service during busier times to match the café’s promising charm and tasty offerings.
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The best Dunkin' around! The drive-thru service is always quick, and I really appreciate the personal touch. Meelle is always so cheerful, and I love starting my day here!
They needed 3 hours to get me a monster energy drink.
I visited the Norfolk location on Saturday around 3:15 PM. I waited at the counter for about 10 minutes, but I couldn't wait any longer and ended up leaving. I noticed at least three employees working, and it seemed like they prioritized the drive-thru customers over those at the counter. It just wasn't worth the wait for me.
I'm curious how the owner of one of my many cousins is... It was a nice restaurant with delicious sandwiches...
I love this place! All they have is fresh and tasty. Your baked goods are particularly good! I can't wait to go back when I get home from college this spring!
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