Mcdonald's - Norcross

This specific location generally has large service, in particular the alternating layer.

Very good visit today building looking newer they even took time to wrap my food so professional and nicer crew compared to prior visits you can just tell they tried to go above and beyond

Service was good. Got my food quick even though there were people ahead of me.

Horrible visit. Actually, This was my second bad visit in less than a month. This particular visit, I ordered 2 cheeseburgers, no onions and a large sweet tea. Paid by card and drove to the nest window.The MANAGER began to give me my order and I noticed that she was going to give me a medium tea and I immediately corrected her and said, I ordered a large tea. She rudely said that her screen says medium. I then told her that I ordered a large and that's what I want. She rudely says, next time check your receipt, I then told her, I would gladly check my receipt had they given me one. By this time, I'm completely frustrated that i'm wasting my time debating about what I ordered. I then asked for a refund because I know longer want to do business here, She sarcastically said, that's no problem, never apologized but gave me my money and walked off. This is a horrible manager and location. On a previous visit a few weeks ago, I placed my order, got my food and when I bit into my pie, I pulled out a piece of hair about 16 inches long. I of course went back and the manager on duty at the time was very nice and apologetic and gave me my money back. This place needs help!!!

There is no Play Place for the kids. The McDonald's was a little dirty when I got there. The employee taking my order didn't seem to really know what she was doing and she has to ask for help from another employee. But the food was maid well and my kid enjoyed it. I will go back to this location because it is so close to my place. Also this location is 24 hours.