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Contribute Feedback What Adrian Thompson likes about Popeyes Louisiana Kitchen:
Chicken was fantastic. Only concern was the long wait time thru the drive thru(20)minutes. When I reached the cashier she had a nonchalant attitude and response when asked about the long wait time. I am a director in customer service(40+ years) and I would strongly suggested that Popeyes mgmt would upgrade their customer service training. I would not have minded the long wait if the person at the window would have ap... View all feedback.
What Leah Keller doesn't like about Popeyes Louisiana Kitchen:
We literally waited in the drive through line for 40 minutes. And we could see the workers inside moving as slow as molasses, just talking to each other. After all this time, someone came to the window and told us that our wings will be a 6 minute wait. Like what were we waiting for for the past 40 minutes??When we finally got our order, we were missing fries.Update we are also missing our ranch and our Mac and chees... View all feedback.
I ordered 16 pieces of chicken meal for carry out when I got to my shop I find they gave me 13. and small fries small macaroni cheese small mash potato should be large also the staff very rode
They have the best spicy fried chicken sandwich- seriously can't be beat!
The staff almost forgot my drinks at the drive thru and like an idiot I didn’t check my order and they forgot my fries. Go there at your own risk. They usually forget something when you go to the drive thru.
Chicken was fantastic. Only concern was the long wait time thru the drive thru(20)minutes. When I reached the cashier she had a nonchalant attitude and response when asked about the long wait time. I am a director in customer service(40+ years) and I would strongly suggested that Popeyes mgmt would upgrade their customer service training. I would not have minded the long wait if the person at the window would have apologized for the long wait. Sometimes doing the little things are important.
This location does not honor the rewards app and says food is not available when it clearly is. Managers don’t care and wont do anything to help about it either.
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