Reviews

Overall Total Score
2.2 out of 5
Acceptable | 17 reviews

What User doesn't like about Tim Hortons:
I used to refuse to go to this Tim Hortons because the service was so slow and they consistently got orders wrong. There must have been a change in staffing or management because they are much improved. View all feedback.

Reviews from various websites

Menu
1.6 ★ from 10 reviews

The manager who took our order in the passage was extremely rude. I politely asked if there were any breakfast specialties, hoping for breakfast sandwiches. The...

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After multiple visits to this establishment, I have found that it has continued to deteriorate. The coffee is consistently made incorrectly, the lids are always...

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That's the second time I went through the drive. I don't usually complain, but that's the second time I paid for 20 Timbits and only got 15. I have specified th...

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This restaurant has consistently poor service with frequent staff turnover. The place is always dirty. I once waited 10 minutes for two coffees, only to ask the...

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I went to Tim Hortons and found that the service was good overall. The restrooms were clean and the coffee was hot, although the desserts were just okay.

Despite past negative experiences, this Tim Hortons location has shown improvements in service and accuracy of orders. On the contrary, other customers find the establishment to have continued deteriorating, with consistently incorrect orders, stale food, poor customer service, and slow service. The staff has been described as indifferent and unresponsive to customer concerns, creating an overall negative dining experience. Issues such as missing items in orders are not uncommon, adding to the dissatisfaction. With consistent poor service and cleanliness concerns, many advise choosing alternative dining options over this Tim Hortons location.

Tripadvisor
2.0 ★ from 7 reviews

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