Arby's - Nixa

Good staff and manager. It's Arby's...but the service is so good I gave 5 stars. Just working people trying to make a living. read more Good staff and manager. It's Arby's...but the service is so good I gave 5 stars. Just working people trying to make a living.

Nicole was very nice, bringing our food out to us. She deserves a raise. read more Nicole was very nice, bringing our food out to us. She deserves a raise.

I ordered them today and they made a mistake but made it right like they always do. I love Arby's man. read more I ordered them today and they made a mistake but made it right like they always do. I love Arby's man.

Terrible experience! I called to complain about my food (my sandwich was missing the top bun), and the manager, Chuck, was far from helpful. He seemed reluctant... read more Terrible experience! I called to complain about my food (my sandwich was missing the top bun), and the manager, Chuck, was far from helpful. He seemed reluctant to acknowledge his position and was rude and condescending, mostly talking about his own bad day instead of addressing my concerns. I pointed out that his staff was rude, as my husband had also noticed, and it seemed like Chuck didn’t care at all. I explained that if he received cold fries and an incomplete sandwich while paying full price, he wouldn’t be happy either. But he just went on about his own issues! If we crave Arby’s in the future, we’ll drive to Springfield instead of dealing with the Nixa location!

The staff were all friendly and professional, creating a welcoming atmosphere. The restaurant was also very clean and well-organized. I will definitely return! read more The staff were all friendly and professional, creating a welcoming atmosphere. The restaurant was also very clean and well-organized. I will definitely return!