Mcalister's Deli - Niles

Zamaya was very friendly and knowledable and gave recommendations to not only me, but another guest that came in after me. I ordered a sandwich on gluten-free bread and it was delicious! Great presentation and portion.Dietary restrictions: Great gluten-free bread.

Normally love this place but today we ordered a large food order for work. My potato soup was spoiled. It was so sour and curdled. When I called and spoke to Jeff he thanked me for my complaint and said have a good day. Not even, how can I make it right, woukd yiu like another soup?And that was that. Won't be taking our group orders there anymore

This was dingy, staff were unfriendly, food took forever, the side of fruit was moldy.

Horrible wait Sandwich which and soup were not on par and were quite small portions. McAllisters has declined. Sad.

I had to write this location review because the Customer Service is amazing. Specifically there GM Joann super helpful. I actually came because I’m obsessed with her mini chocolate chip cookies, which taste amazing and are perfectly Chewy and soft. But they don’t offer them in a bag of 13 anymore but Joanne was nice enough to make a custom bag for us. That’s amazing Customer Service and again these cookies are amazing.