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Contribute Feedback What User likes about Am Heylschen Garten (im Wein- Und Parkhotel Nierstein):
Had a wonderful stay. Anna was a gem. She was so delightful, professional, and wonderful at her job in the restaurant. She went above and beyond helping us. Georgia greeted me and assisted with check in and information upon arrival. She was very friendly and pointed out many points of interest. Telmo was a friendly, professional in the restaurant also. He assisted us with our barbecue dinner. Highly recommend. Don La... View all feedback.
What User doesn't like about Am Heylschen Garten (im Wein- Und Parkhotel Nierstein):
The hotel is nice, clean, and the staff is friendly. Free parking 50 meters from the hotel. Upon arrival they couldn't find my reservation, done via booking.com The very helpful receptionist finally found it (they mixed up my first names). Next morning, they couldn't give me an invoice. Again, booking.com was at fault. Invoice requested from booking.com, 5 days later still no reply. The best hotel won't get 5 stars f... View all feedback.
Rooms: Very spacious rooms. The facility is a little old-fashioned yet tasteful. All necessary is in the room. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Romantic, High-tech
Breakfast and dinner in the restaurant were really very good, there was nothing lacking.Even the staff was courteous and helpful.The cleanliness of the rooms (2 out of 3 but was very bad, in front of our bed lay thick dust flakes, which were still there after three days, I didn't say anything at the reception because I thought that was so obvious that they were gone, but that was not so, on the day of departure (4th day they were still lying in the bathroom. A travelling couple had ordered separate beds, which was not taken into account, so pull the beds apart themselves, which seems to be something I would not mention here. I can only recommend this house for dinner.
For dinner we had wild from the a la carte map. It tasted really good, but the price was not appropriate.35,90 for the rucksack. The price/performance ratio didn't fit.From the portion we were very disappointed and it wasn't the first time I ordered Wild.
A very nice and accommodating staff, you notice everyone that can also work fun. A small repair on the air conditioning system was done immediately, also this is a sign for good service.
Very nice hotel with huge recovery factor. First-class food, good wines and a beautiful, though small spa area. Very nice staff! Come back!