Kfc - Niagara Falls

#9 - Fast Food - Niagara Falls, American, Chicken

Kfc

Kfc
2.3 / 5 (154 reviews)

Description

Despite being conveniently located near a hotel, KFC at 3567 Portage rd, Niagara Falls, Ontario, Canada fell short of expectations. Complaints included overcharging in USD, small portions, quality decline, tiny chicken pieces, and excessive mayo in sandwiches. The staff was efficient but lacked consistency in service hours. The final straw was the disappointing food quality despite quick service and coupon discounts. This establishment needs to improve to compete with neighboring fried chicken joints.

Last update: 17.01.2026 from: User

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★ 2.3 / 5 from 154 reviews

I called at 440 and my food was not brought to me until 630pm. I will not ever order online again and from this location!!!! horrible service, for poor quialty!!! been going there sense I was little.. Portage road horrible!!

This outlet is the better of the KFC in town, but parking is very limited and it is a busy place.We had take out for 3 found to much money for to little food that is some what inconsistantly prepared and usually greasy but you can get your fried chicken fix herewhen you have the urge

Fast friendly service, but parking is tight due to construction next door. This location is not close to the Falls but makes sense if you are out shopping or on your way in to or out of town. No point in reviewing KFC's menu - you know what you're going to get when you order. However as with all KFCs, their fries don’t quite cut it.

3 pieces box gets u a bit and 2 small upper legs. no breast in itself. I need to

Eating is pretty good. only the work required here is the customer service and the cleanliness of the dinning area. food: 5/5

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