Hibachi Express - Newport News

Good food for buffet food, not all food is the best to be honest. When I go there, I get the Hibachi, who is the biggest bang for his buck.

I'd leave 0 stars if I could. This place is ghetto, the customer service is rude. They change prices all the time with no menu or point of reference. This is essentially price gouging. I spent 32 on food just for them to tell me that they only give ginger sauce with steak and that I would be charged .50 if I wanted some. Anyone who has ever had Hibachi before knows that you get both yum yum sauce AND ginger sauce no matter what the protein is. Clearly I didn't order a ginger steak so why must I order steak to get ginger sauce? What if I don't eat red meat? I'm forced to pay for ginger sauce then? I will never give my money to this place again. For what they charge I might as well go to Hayashi and get QUALITY food AND CUSTOMER SERVICE. SPEND YOUR MONEY WHERE YOU ARE APPRECIATED!!

Always good customer service, ingredients are always fresh and the food taste great

Always fast, friendly, and the food is so good!!! I love the shrimp habachi noodle. And the spicy kami salad has a great kick! If you aren't a seafood fan, check out their steak and chicken habachi combo!!!

They have good food, but suck their customer service. They do their own hours. Close in front of the shield at the door, so if you don't get your lucky charm before 7:00. They don't open false advertising until 8:00. Had given them more than 3 stars, but I'm a sticker for good customer service.