Reviews

Overall Total Score
4 out of 5
Impressive | 3280 reviews

What Sydney R doesn't like about Panera Bread:
We have consistently had a negative experience every time we visit this restaurant (I'm not sure why we continue to return). The surfaces are never clean and the food is of poor quality. Our meal was left sitting on the counter and became cold, prompting me to inquire about our order status since our name was never called. The receipt was not printed, indicating that none of the staff knew it was our order. We will n... View all feedback. What Will S likes about Panera Bread:
I recently visited this restaurant and was greeted by a friendly young man at the register. Unfortunately, my experience went downhill from there. I ordered a bagel toasted dark, but it came out barely toasted. While it may seem like a small issue, I can't stand bagels that are doughy. View all feedback.

Reviews from various websites

Google
3.5 ★ from 683 reviews
Erica
21.12.2023 - 20:54

I arrived at the restaurant at 7:40 tonight and was surprised to find that the drive-thru was closed, even though they were supposed to be open until 9. I calle...

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David
21.12.2023 - 20:54

The pizza sub was somewhat dry, but I truly enjoyed my time meeting one of your managers, Logan. He was exceptional in guiding me through the menu, and the atte...

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Ney
21.12.2023 - 20:54

I ordered food through Uber Eats. Unfortunately, my French onion soup did not have cheese - it was more like a bowl of onions. I also received the bowl on the s...

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Cameron
21.12.2023 - 20:54

The worker Logan was extremely helpful and knowledgeable! Would definitely recommend coming in! Service: Dine in Meal type: Lunch Price per person: $10–20 Food:...

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Ethan
21.12.2023 - 20:54

Had awesome service from a guy named Logan, he was kind and extremely helpful and was clearly proficient at his job. Made the experience memorable and would eat...

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Top-rated
1.4 ★ from 10 reviews
JJ
06.11.2023 - 20:44

Terrible place to eat. Most menu items were unavailable, the soup was suspiciously similar to Progresso canned soup, the steak and cheese sandwich (all that was...

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Spencer
06.11.2023 - 20:44

The worst restaurant around. Not even the worst panera. I’m not kidding this when I say they have never once gotten my order correct. This is the 6th time in a...

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Michael
06.11.2023 - 20:44

Order lunch from this location with other co-workers. When they got back to the office noticed soup was cold, sandwiches were half-sized and not full. Baguettes...

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Leslie
06.11.2023 - 20:44

Visited the Newport Pavilion location today, was grossed out by the cold beverage area. The cold beverage area has dried stuff on the counter, drink dispensers...

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Rachael
06.11.2023 - 20:44

Panera always has great food and friendly employees, but this location and the one in Cold Spring have gone downhill since the pandemic. The places are downrigh...

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Heyrestaurants
2.9 ★ from 101 reviews
Karla
07.02.2024 - 11:04

Please tell me how you can run out of baguettes?? We are glad we checked our order, because a soup was forgotten. It wasn't a difficult order 2...

Ana
07.02.2024 - 11:04

Ordered 2 bagels spread through rapid pick up and used a reward for one bagel (which can't be refunded). When I arrived they didn't have the order...

Chelsea
07.02.2024 - 11:04

This place is horrible. I love panera but the Newport location has completely ruined it for me!!!!! SO UPSET

Maribeth
07.02.2024 - 11:04

Love Panera.. However, the last 4-5 times I've gone to this location, you have been out of small cups and blue berry muffins.. This is at 6am.. Who...

Ryan
07.02.2024 - 11:04

Every single time we go they don't put butter in the bag... Petty... I get it, but I ask multiple times. Tonight..: they remembered! HOWEVER, my bacon...

Facebook
2.1 ★ from 65 reviews
Foursquare
3.6 ★ from 40 reviews
Tripadvisor
3.4 ★ from 8 reviews
Yelp
1.9 ★ from 125 reviews
Doordash
4.6 ★ from 1800 reviews
Restaurantguru
3.1 ★ from 803 reviews

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