Reviews
Reviews from various websites
Terrible service tonight, I am appalled. I said I didn’t want a drinks holder and was then given one. I was given the wrong drinks. Whilst waiting at the window...
read moreI don’t understand why all the McDonald’s in south wales are always advertising 24 hours and are closed most of the nights, just take the signs down so the cost...
read moreVisited the Risca Pontymister branch at silly O’clock where Ethan was most attentive and Professional ensuring I had all that a required in a timely manner, kee...
read moreWait at least 15 minutes in drive through every time. Terrible service. Worst McDonald's in the area
Chips always over cooked or been recooked food is not cooked fresh it’s cooked like hour before I use to work here and it very dirty and no effort
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read moreThis restaurant struggles with inconsistent service and facilities. Customers have reported a strong sewer smell in the restrooms, despite cleanliness efforts, and frustrating wait times for food orders. While some staff members stand out for their exceptional service, others exhibit unprofessional behavior, particularly in handling customer concerns. Instances of cold food and missed items further mar the experience, leading to significant dissatisfaction. Overall, while the food is generally well-received, the service quality varies greatly, indicating a critical need for improved staff training and management oversight to enhance the dining experience.
Pretty good McDonalds, but check your order before driving home as they often forget an ordered item.
As always cheap and cheerful, a lot of teenagers sat around eating very little.
Actual restaurant is fine, but car park is tight and can be difficult to find a space or navigate when busy.
Disappointed the milkshake machine was turned off by 8.30pm.
Once again, the fries were served cold. Even when we requested a second order, they were just as disappointing.
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