Reviews

Overall Total Score
4 out of 5
Impressive | 4144 reviews

What Kevon Kertzmann likes about Customs House Hotel at Newcastle:
What a wonderful way to spend Mothers Day. Great location although car parking is a nightmare. It was extremely busy but you wouldn't know it. Lovely service, very professional. The food.... OMG it was unbelievable. Everything came out together and in a very timely fashion. I can't wait to go back. Please see pics of the awesome food. If there was a six on the scale, I would have given it. View all feedback. What ظفر فولادوند doesn't like about Customs House Hotel at Newcastle:
The bar staff were incredible but a new security guard kicked my partner out after 2 drinks saying she was intoxicated which was absolutely unacceptable. I approached the shift manager about this and he said she had to be carried down the stairs which was a blatant lie. I walked down the stairs next to her to ensure the security guard treated her respectfully and she was escorted out. I am so appauled with their serv... View all feedback.

Reviews from various websites

Menu
4.5 ★ from 43 reviews
Rafael
11.05.2023 - 11:51

I had a very disappointing lunch after I was good two days before. My Osso Bucco was hard and I could not identify gremolata as on the menu, although my husband...

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آتوشه
11.05.2023 - 11:51

Get the Eton Chaos for Dessert, it's AMAZING! Fantastic service and beautiful food made for a really pleasant experience.

Morris
11.05.2023 - 11:51

We were a group of eight and from the time we arrived to when we left we were all impressed with all the staff and the food was at it usual best for we have din...

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Kiara
11.05.2023 - 11:51

Would have been nice that the booking that I made online was actually done although I received your email confirmation when arriving at the venue there was no b...

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Lavinia
11.05.2023 - 11:51

Great historical building in a fabulous location. Food was delicious, the steaks were cooked perfectly.

Customs House is a popular restaurant in Newcastle that has received a mix of reviews. Some patrons had a disappointing experience, with issues such as bookings not being confirmed, slow and impersonal service, and food that did not meet expectations. However, there were also positive reviews mentioning excellent meals, friendly service, and a beautiful location overlooking the harbor. Despite some drawbacks, many reviewers found Customs House to be a pleasant dining destination with delicious food and a lovely atmosphere. With a diverse range of opinions, it seems that whether or not one enjoys their visit to Customs House may come down to individual experiences and expectations.

Thefork
4.2 ★ from 10 reviews
Beverley
07.01.2024 - 06:04

I had a very disappointing lunch after having had a good one two days before. My Osso Bucco was tough and I could not identify any gremolata as set forth on the...

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Catherine
07.01.2024 - 06:04

Get the eton mess for dessert, it is AMAZING! Fantastic service and beautiful food made for a really enjoyable experience.

Scott
07.01.2024 - 06:04

Being NYE staff were quite run off their feet to begin with but overall the food was good and the evening enjoyable.

Rafael
07.01.2024 - 06:04

Great hotel in a beautiful sandstone building in the heart of the east end of the Newcastle CBD. Good selection of wine and beers. Food was tasty and the portio...

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Alex
07.01.2024 - 06:04

We enjoyed a lovely meal for our anniversary. The bill came in just over a $100 but that included cocktails and drinks. The brisket is a must try.

Int Restaurants
4.2 ★ from 1317 reviews
Neill
29.01.2024 - 14:15

Absolutely amazing. We all ordered Fish Chips. It would have to be about the freshest fish I've ever had. The food was beautiful. The staff were amazing, very p...

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John
29.01.2024 - 14:15

Had lunch there yesterday. Every dish was fresh and excellent. The Snapper with burnt butter and potato purée and stand out along with the buffalo mozzarella st...

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Harry
29.01.2024 - 14:15

The Queens Wharf Hotel is a venue that always seems to deliver better than expected quality and value. The view over the river and port entry (Nobby’s Heads) is...

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Xin
29.01.2024 - 14:15

Stopped by this place for a break on our way back to Sydney and couldnt have asked for a better plan. Had a few rounds of juicy oysters of different varieties....

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Himiko
29.01.2024 - 14:15

Went there to have a dinner in Newcastle trip. Very cosy and nice place with ocean view. I was so lucky that could see beautiful sunset from there :

Yelp
3.1 ★ from 4 reviews
Lavada
17.06.2023 - 07:10

Zoll The house moved us on a Sunday afternoon with its historical facade, terrace and live music. On arrival, FOH staff were welcome and...

Antoine
17.06.2023 - 07:10

This place was okay, but in other ways it felt a bit too nice for me, and honestly I'm not really a big fan of these really chic pubs. But...

Arely
17.06.2023 - 07:10

Staple weekly staff sniffs and rude, very much look down the nose; to check how you look to provide the appropriate level of the service. Yeah.

Facebook
4.4 ★ from 181 reviews
Foursquare
3.0 ★ from 28 reviews
Google
4.3 ★ from 743 reviews
Tripadvisor
4.0 ★ from 494 reviews
Zomato
3.7 ★ from 12 reviews
Restaurantguru
4.3 ★ from 1312 reviews

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