Otter Newbridge
Otter Newbridge
Description
Nestled in a charming setting, this pub boasts a warm atmosphere complemented by attentive staff. Diners appreciate the diverse menu offerings and often enjoy delicious meals, such as burgers and fish, praised for value and presentation. However, some reviews indicated inconsistencies, with experiences ranging from overly cooked meats to bland dishes. Service has been noted as occasionally slow, but friendly staff have been acknowledged for their efforts. Despite mixed feedback, the establishment's cleanliness, inviting ambiance, and special events like quiz nights contribute to a friendly vibe, making it a popular choice for families and friends alike.
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The recent renovation of the pub is truly impressive! The new decor and design effectively create a warm and welcoming atmosphere. The attention to detail is exceptional, with stylish furniture and beautiful lighting fixtures throughout. The layout is thoughtfully designed, providing comfortable seating areas and a smooth flow across the space. Cozy nooks and a fireplace add an extra touch of charm. The bar area is noteworthy, offering a wide variety of drinks and a skilled staff. Overall, the renovation has transformed the pub in a fantastic way, greatly enhancing the experience for guests.
This is a charming pub with a pleasant atmosphere and welcoming, attentive staff. While the menu offers a great variety, I found my meal to be a bit disappointing. I ordered the carvery, which looked lovely, but unfortunately, it was quite bland. The roast potatoes were nice, but the gravy really fell short. For dessert, I chose the jam sponge pudding, but it didn’t quite meet my expectations either. I apologize for the negative review; I might just be a bit particular, but overall, it was nothing extraordinary.
We had a wonderful dining experience! Three out of four of us are on the Slimming World diet, and we were pleased to find plenty of menu options that fit our plan. A major plus is that the restaurant is dog-friendly; we brought our dog along and were able to sit outside, but we could have taken him inside if we wanted to, which was a fantastic bonus for us. The food service was excellent, and the bartender was really friendly. Overall, it was a 100% great experience!
My steak was over cooked and dry I could not eat it. I was given a refund. My friend hunters chicken had hardly any cheese and thin strips of cheap bacon Nice portion of chips would have been nice to have more onion rings. Lovely decor and atmosphere. Very clean and welcoming staff friendly and helpful.
Unfortunately we did not have a good experience. We haven’t been for a while as we were often disappointed by the food but thought we’d give it another go after it’s reopening (and the 30% off voucher helped). We had booked in advance but had to wait for tables to be moved (2 different height tables pushed together), after being seated waiting a while for someone to take our drinks order we went to the bar to be told there was no table service (not a problem in itself but we weren’t told). After ordering it took just over 30 minutes for our starters to arrive, the plates were cleared around 30 minutes after this and when we enquired as to how long the mains would be we were told “I’m not sure but I’m pretty sure they might be almost ready”. It took a further 20 minutes for them to arrive, from time of ordering to receiving our mains was approximately an hour a half. When the mains arrived they were piping hot which is fantastic, we were happy with all the meals except the Mega Mixed Grill. The chicken gammon were completely dry as overcooked, the steak was under cooked at rare instead of medium not a particularly good cut (a lot of fat sinew for a rump) and the eggs were very over cooked. We should have complained but did not because in all honesty we just wanted to leave by this point. We had planned on getting dessert too but ended up getting McFlurries from the drive thru opposite as we weren’t prepared to wait for another half an hour for another course. I appreciate that at busy times there will be a wait but over 90 minutes when barely a third of the tables were occupied is really disappointing frustrating.
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