Bp - Newbridge

Absolutely shocked bye the treatment a got off of the manger of this very well knowing!!very busy! and very expensive petrol station!!! I am a diabetic and really on sugar! I.E energy juices, sweets! And so on! Yesterday around lunch time I went to this petrol station and the shelf’s were empty and all the groceries were lying around the shop floor !(safety hazard). I could see my monsters of witch is my prefers choice just behind the counter so I patiently waited my turn and asked!! what I thought was a kind old lady if I could have two because there on a special deal!!! And then I was treated like a third class citizen and very rudely and aggressively served bye apparently the manager!!!I find it hard to believe she would be the manger of anywhere!! With the attitude she has towards fellow member of the public and most of all customers! So a went back got a 2 pack red bull patiently waited again and when a got to the front it was the same approach from the (manager) I politely told her I thought she was very rude and she the refused to serve me a had to return to work with out any glue couse and spent last night in hospital!!!! I just want everyone to be aware!! Your (manager) and owners will be hearing from my lawyer that a was advised to go to from a doctor!

Fine petrol station, fair prices, clean-ish toilet, no payment at the pump

Outrageous! Being fined 100£ for staying 40 minutes at the petrol station and using the services of your company (refueling, waiting for our sandwiches to be prepared by your staff and vacuuming the car). I am deeply disappointed by your practices!

I washed my car here, used the car wash and the vacuum facilities...was happy till I got £100 ticket through as apparently I had been on the site too long! Disgusting and total robbery!

My 13 year old son went into buy some snacks around 11.45pm on Tuesday 26th April. He came back out and said the employee’s manner towards him didn’t seem right. My son was quite offended and upset. I have been in this petrol station many times having experienced a pleasant service. It a shame this one male employee didn’t see the importance of good manners towards customers especially children.