Dunkin' - Newark

I think I just witnessed some of the worst customer service ever in morning . Awful drink, took them 20 minutes to make a simple coffee, manager wasn't even doi... read more I think I just witnessed some of the worst customer service ever in morning . Awful drink, took them 20 minutes to make a simple coffee, manager wasn't even doing anything. No one was actually, except for 2 workers out of like 6 or 8 workers. Superdisappointed and would never go there again. And this was all at Dunkin

I go to Dunkin all the time. They never seem to get my decaf hot coffee right. It always dark as hell. Consider 5 cream and 5 sugar I would expect my coffee lig... read more I go to Dunkin all the time. They never seem to get my decaf hot coffee right. It always dark as hell. Consider 5 cream and 5 sugar I would expect my coffee light not dark. They always have an attitude when I ask them to remake it. Dunkin Do Better.

The restaurant allows you to place orders and make payments through their app, which is quite convenient. Generally, the drinks are prepared correctly and are r... read more The restaurant allows you to place orders and make payments through their app, which is quite convenient. Generally, the drinks are prepared correctly and are ready when you arrive. However, during busy hours, the service tends to be slower, much like in many other places. Furthermore, the atmosphere of the restaurant is not particularly clean or inviting.

The staff here is friendly, quick, and efficient. I had a great experience, and they offer a lovely selection of doughnuts and other treats. However, I do want... read more The staff here is friendly, quick, and efficient. I had a great experience, and they offer a lovely selection of doughnuts and other treats. However, I do want to mention one drawback: I was hoping to dine in with my two small children during a heavy rain, especially after walking six blocks to get there. When I asked if we could use a table, I was informed that dining in wasn’t allowed, despite the large dining room with available seats. We accepted our order and left with a bit of disappointment. I didn’t notice any signs indicating that the dining area was off-limits, so I suggest they add a notice for customers. I hope they consider this. Apart from that, I will definitely keep returning to this location. If you’re looking for quick service, this is the place to go!

Wow! I treated myself to a Coffee Cake Muffin at Dunkin' last week, and it was an amazing experience! Usually, I find the tops of muffins to be hard, but this o... read more Wow! I treated myself to a Coffee Cake Muffin at Dunkin' last week, and it was an amazing experience! Usually, I find the tops of muffins to be hard, but this one crumbled beautifully when I took a bite. It was incredibly fresh and moist—absolutely delicious! You all need to try these delightful muffins exclusively at this Dunkin' location!