Arby's - Newalla

Arby's has always been a great place for fast food dining.

Arby's has really went downhill. Last time I'll buy there

This Arby's is MUCH better than it was a few months ago. Back then it was loud, not real clean, and had employees playing around and yelling more than working. They were even throwing things at each other from behind the counter to out in the customer area. The floor was sticky everywhere. I'm so glad I decided to give it one more chance. What a HUGE difference!!!! New Manager. Different employees. Cleaner restaurant all around, including the floor. And the food, as always, was very good.

First of all, we have never had issues at this location. Today, our fries were a little cold- but we weren't mad. We didn't even make a complaint. We did come after a rush, so not really a big deal. The manager, Antwan (I know I spelled that wrong , came to check on us after we had finished and we were just sipping our drinks, talking. We casually mentioned the fries being cold, but said no worries since we had already ate them. He brought us fresh fries and cheese, and a few coupons. He went above and beyond, and we appreciated that! All of the staff was very friendly and in good spirits and that is definitely not normal in today's world! Thank you for being kind, in a world full of chaos, Arby's Team! Shining example of excellence!

Was waiting on a chicken sandwich roast beef sandwich