Van Leeuwen Ice Cream - Feedback

My experience at your Soho location in New York was extremely disappointing. My family and I purchased 4 ice creams, and the lady at the register was incredibly... read more My experience at your Soho location in New York was extremely disappointing. My family and I purchased 4 ice creams, and the lady at the register was incredibly rude. She became visibly angry when my husband attempted to clarify our order, and had to call another employee for assistance. When I asked her about her behavior, she denied being upset and proceeded to yell at us in front of our children. She even made discriminatory remarks, telling us to go back to our country. This was uncalled for and completely unacceptable. We were simply trying to enjoy a treat on a Sunday afternoon, but instead our experience was ruined. I will not hesitate to share my negative experience with others.

The ice cream was delicious and the overall service was satisfactory. However, when I ordered a waffle cone with 2 scoops, I encountered a problem. As I was wai... read more The ice cream was delicious and the overall service was satisfactory. However, when I ordered a waffle cone with 2 scoops, I encountered a problem. As I was waiting for the train and took the last bite of the cone, I found a hard metal piece in it. This was unacceptable and could have caused serious injury. I would advise being cautious when eating from this establishment.

I love this ice cream, it's my favorite. But why don't you put some tables and chairs there. And the workers there turn on the ugly music too loud. read more I love this ice cream, it's my favorite. But why don't you put some tables and chairs there. And the workers there turn on the ugly music too loud.

Delicious refreshing ice cream a level above the rest. read more Delicious refreshing ice cream a level above the rest.

I had the cookies and cream, and i tried my daughter's strawberry ice cream and didn't think anything was amazing from either flavor. It was good but it won't m... read more I had the cookies and cream, and i tried my daughter's strawberry ice cream and didn't think anything was amazing from either flavor. It was good but it won't make me travel to get 2nds.

Great ice cream with clearly marked vegan options. 4 stars for serving dairy. read more Great ice cream with clearly marked vegan options. 4 stars for serving dairy.

So many vegan flavors and vegan cone option!! They gave free samples of any kind I wanted to try. The churro fudge was good but PB Brownie Honeycomb was the bes... read more So many vegan flavors and vegan cone option!! They gave free samples of any kind I wanted to try. The churro fudge was good but PB Brownie Honeycomb was the best.

I strolled past here and saw a sign advertising one of their vegan specials- an olive oil chocolate biscotti. I decided to stop in and try it. It was fabulous!... read more I strolled past here and saw a sign advertising one of their vegan specials- an olive oil chocolate biscotti. I decided to stop in and try it. It was fabulous! Nice texture and flavor. They had an equal number of vegan and dairy flavors. Everything was clearly labeled, and i liked that the vegan flavors were unique and actively advertised. I got a mini sundae with chocolate sauce, whipped cream, and walnuts. The homemade whip tasted good but was a little grainy. I really liked the walnuts; they were baked in some sort of crunch. I gave it four stars because they do serve dairy, but i would happily get more ice cream from them.

They have so many different options (dairy vegan! and staff was so kind to let me try some. In the end I took the vegan piña colada and vegan cookies and cream... read more They have so many different options (dairy vegan! and staff was so kind to let me try some. In the end I took the vegan piña colada and vegan cookies and cream caramel swirl. Delicious!

The icecream was great and there was so many flavors! I would come again!!! read more The icecream was great and there was so many flavors! I would come again!!!

The staff is super nice and the flavors are unique! read more The staff is super nice and the flavors are unique!

Really good ice cream read more Really good ice cream

I ran past here and saw a sign advertisement of one of their vegan specialties an olive oil chocolate tocotti. I decided to try. it was fabulous! beautiful text... read more I ran past here and saw a sign advertisement of one of their vegan specialties an olive oil chocolate tocotti. I decided to try. it was fabulous! beautiful texture and taste. they had the same number of vegan and milk taste. everything was clearly marked, and I liked that the vegan aromen were unique and aktiw advertised. I have a mini sunshade with chocolate sauce, whipped cream and walnuts. the homemade whip tasted good, but was a bit grainy. I really liked the walnuts; they were baked in some kind of crispy. I gave him four stars because they serve milk, but I would get happily more ice from them.

I really enjoyed the ice cream! It was a nice treat at the end of a busy day on vacation. read more I really enjoyed the ice cream! It was a nice treat at the end of a busy day on vacation.