Burger King - New Waverly

Refused to refund 2 wraps bad customer service. Would not recommend.

I try to stop after visiting my patient pastNew Waverly. The crew has ALWAYS been so cheerful. I wish more fast food employees were this pleasant. I REALLY look forward to visiting getting my onion rings. #AmazingCrewVegetarian options: SALADDietary restrictions: If on a diet they do have saladParking: PLENTY of parking. It's part of Chevron gas station!!Kid-friendliness: Of course!!Wheelchair accessibility: Ramp

Horrible!! We ordered 3 wraps with nothing special an order of onion rings literally waited over 30 minutes for our food I have video proof of this screen shots from video posted) my onion rings were so cold we didn't even eat them. We needed to be on the road stopped there for a quick bite, but after 30 minutes, we got cold food didn't have another 30 minutes to wait around to get fresh food! We got moved to the front of the store from the drive thru cars went on after us... 30+ minutes for 3 wraps onion rings is unacceptable. I've spent a majority of my working history in food service this is shameful service. I'd be embarrassed. I get a bad day too but this was the worst experience I've ever had with a Burger King. Doubtful I'll be back to that one that's a shame bc I camp by there every summer have made multiple visits to this store.

Asked for a burger made a special way. Seems like they made it different on purpose. Good news is the management took it seriously and said they would address it.

Never knew it was there. I thought the place was closed. Friend of mine said they are open. So we went, we ate, and enjoyed it so much. Thank you guys. Burger and fries were hot and delicious. Lived here for 5 years and just realized y'all were open. ?