Reviews

Overall Total Score
3.9 out of 5
Very good | 3407 reviews

What User doesn't like about Shake Shack New Hyde Park:
The girl who takes the orders must stay from her phone and pay attention to what she does. Hadn't listened and got several things wrong. So snotty and impatient. Orders and scrolling really? You know everything. Ends to pay what we didn't order. Spoke with manager who was great and was ready to do it right, but that wasn't the problem. Hasn't ordered 2 pommes or cheese frits with an additional side of the eye roll! View all feedback. What User likes about Shake Shack New Hyde Park:
The burgers here are phenomenal. Good for lunch. I feel like the portion sizes are a little small for what you pay for, but that's just nitpicking. Overall, I really enjoy coming here for dinner. View all feedback.

Reviews from various websites

Int Restaurants
4.2 ★ from 562 reviews

We visited Shake Shack of New Hyde Park last Thursday for my son's 3rd birthday and although it's not full service dining (like all other Shake Shacks) the serv...

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Great food and the lady manager there was really nice! They messed up our order and gave us a free custard ice cream. She was very kind!

We were a party of 8 including my grandchildren which were 4. They serviced them to Free ice cream, checked on us twice to make sure everything was as good as t...

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Since it was Nurses week, I heard Shake Shack was giving a free shake shack burger to nurses. I never had one so I thought that this would be a great way to try...

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Similar experience to below. Problem with order, Paige made it all right. Excellent customer relations. :

Menu
3.6 ★ from 8 reviews

A bit expensive but food taste good! This new coffee shake was good too!

This is probably one of their best stores by far. The customer service is great, the pick up time is super accurate, their efficiency is unmatched in the chains...

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Every time I come here, I always get a double smoke-hook and I'm never disappointed. In addition to food quality, the restaurant is quite clean and even has a b...

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A bit expensive for a fast food restaurant for the specified serving size, but the food was freshly delicious... The cherry peppers made the cheeseburger I orde...

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I went here to get some lunch and first of all, it was crowded and there was little social distance. That didn?t bother me much though because many people are v...

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Google
4.3 ★ from 2034 reviews
Siddeeq
04.02.2024 - 20:44

Customer service is on point , i dont what the girls name is , but shes friendly and made sure my order was fixed

Tess
04.02.2024 - 20:44

The most clean Shake Shack I ever see. The toilet also are very pleasant and the service was gentle, fast and the taste of the food amazing like usual. Thank yo...

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Jacob
04.02.2024 - 20:44

Great burger. French fries with cheese are really delicious. Really good service. The staff are always helpful and friendly.

Andrew
04.02.2024 - 20:44

Quality you've come to love and expect from a shake shack, just knocking a star off due to the lack of customer-accessible soda fountains availible that other l...

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Rosalinda
04.02.2024 - 20:44

This Shake Shack is the best in all five boroughs! The staff is incredibly friendly and the service is outstanding. They have an efficient system in place, mana...

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Facebook
4.1 ★ from 22 reviews
Tripadvisor
3.5 ★ from 18 reviews
Sirved
4.2 ★ from 459 reviews
Gastroranking-us
3.7 ★ from 304 reviews

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