Hand Rolled Bagels - New Hyde Park

I visited this establishment on a whim; it was the closest eatery within walking distance. I went inside and was a bit perplexed by the layout of the store; there was a pickup area near the entrance and an order window near the rear of the store.Regardless I was too smitten by hunger to delve further into the layout; I stood on the growing order line ahead of me, and when I got to the window, there were menus everywhere on the walls and handwritten notes taped next to some menus to indicate if an item was out of stock. Needless to say, this caused some confusion for me; I put in a breakfast order for eggs, cheese, and turkey bacon on an everything bagel, a hash brown petite, and a bottle of juice. The total came in at $13.75which is on the pricier side, in my opinion.I waited about 10 mins for my order, and when I got it, I was excited to try it, considering this eatery has gotten rave reviews. Let's start with the good; the breakfast sandwich was okay; I think they could have steamed the bagel for a nice soft bite. The eggs and turkey bacon were the stars of this meal. The bad, the hash brown pattie, no good way to say it, it was displeasing, lukewarm, lacked seasoning, and wasn't correctly cooked. I don't know what happened in the kitchen but that shouldn't have been served.Overall it wasn't bad but I definitely had better at less expensive bagel spots.

I just went in there for the first time today about a half hour app. The young woman behind the counter was so nice and generous. Thank you so much!!!The prices are very reasonable and the bagels are as fresh as could be.

Good but kind of expensive. I got a mini bagel, iced coffee and bagel with chicken salad for $16.00. But it was freah and food was good. I would go back now that I know what to expect!

The Vegetable Cream Cheese was tasty with actual pieces of veggies, and the bagel was decent. However, the customer service was terrible. I had to wait each time and was ignored while the staff gossiped until someone finally assisted me. The female owner or manager was extremely rude to her employees, which was unacceptable. It is not appropriate for younger college-aged individuals to be spoken to in such a manner. I believe that respect should be given in order to receive it. I will not be returning to this restaurant.

If you're a bagel lover, you absolutely must visit Hand Rolled Bagels in Hillside, New Hyde Park. Their freshly made, hand-rolled bagels are truly outstanding. You won't want to miss out on this bagel paradise - it's the best taste in New York that I've experienced so far.