Reviews

Overall Total Score
3.7 out of 5
Very good | 1261 reviews

What neverusuallyreviewbu doesn't like about Hong Kong:
Such poor customer service! We have been regular customers at this take away but never again after today. We were told 20 minutes for collection, my partner then sat there waiting while they took 40 minutes to finish the order. When he got home, one of the dishes was completely incorrect. He phoned and asked for it to be rectified and they wanted to charge more money to deliver the dish we had ordered and said it wou... View all feedback. What D6327TGrichardc likes about Hong Kong:
Very nice takeaway from here only two minor moans sauce in the curry was too thick and in the shredded beef with chilli some sauce would have been nice. Delivery was very very fast nice driver very polite and cheerful. View all feedback.

Reviews from various websites

Int Restaurants
3.5 ★ from 1128 reviews
Luciano
05.09.2024 - 12:00

Hands down the best Chinese takeout in Totton. Seasoning is always on point, because sometimes you can order salt and pepper dishes for it to be too salty but H...

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Gary
05.09.2024 - 12:00

Fantastic!!! I'm a lorry driver parked in the area. I've had a few deliveries to the truck all over the country. This is by far the BEST!!! I've ever had on the...

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Tania
05.09.2024 - 12:00

Always order from Hong Kong, delivery is always good timing happy with the prices and food tastes wonderful! Wouldn’t order Chinese from anywhere else

Richard
05.09.2024 - 12:00

I had a great meal at this restaurant, with only a couple of small complaints. The sauce in the curry was a bit too thick, and I would have liked some sauce wit...

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Danny
05.09.2024 - 12:00

This Chinese takeout restaurant is definitely one of the best in town. They are willing to accommodate any order and everything is prepared fresh. I highly reco...

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In the bustling takeaway scene of Totton, one restaurant stands out for both its loyal customer base and recent controversies. While many patrons have praised the establishment for its generous portions, flavorful dishes, and reliable service, recent experiences reveal a decline in food quality and customer service. Issues such as incorrect orders, slow service, and cash-only policies have frustrated diners. However, some still rave about the freshness and taste of the meals, claiming it remains the best Chinese takeaway in the area. Overall, the restaurant’s mixed reviews highlight a pivotal moment where customer expectations and service reliability must align for continued success.

Tripadvisor
3.4 ★ from 16 reviews
neverusuallyreviewbu
21.12.2023 - 14:05

Such poor customer service! We have been regular customers at this take away but never again after today. We were told 20 minutes for collection, my partner the...

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Kim
21.12.2023 - 14:05

Ordered two chicken curry plus two egg fried rice n chips. Food quality was poor, chicken was cut into large square cubes n tasted nothing like chicken n gravy...

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D6327TGrichardc
21.12.2023 - 14:05

Very nice takeaway from here only two minor moans sauce in the curry was too thick and in the shredded beef with chilli some sauce would have been nice. Deliver...

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Brendan
21.12.2023 - 14:05

Watch your change. Bill came to £23 and I handed over £25 and should have received £2 in change. Was given two coins which I though was right but when I got hom...

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Osully2012
21.12.2023 - 14:05

Delicious food, always hot and never greasy, like the rest in Totton. Won’t go anywhere else! Friendly service.

Google
4.4 ★ from 94 reviews
Restaurantguru
3.9 ★ from 12 reviews
Gastroranking-uk
3.5 ★ from 11 reviews

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