Wings Over Newington - New Britain

I placed an order for the Super Bowl a day in advance, but they only filled half of my order and charged me full price. When I got home, I found out they were unprepared for the Super Bowl rush and there was chaos in the restaurant. I contacted them for a partial refund. Update: Keith and his team reached out to me regarding the confusion with my order. They took care of me by giving me a refund and a complimentary meal. I appreciate Keith and the upper management for their prompt resolution. I am now satisfied with their service and would like to retract my initial 1-star review. I am very happy with the outcome.

The service at this restaurant was excellent and the food was delicious. The wings and fries were hot and tasty. I tried three different types of wings - garlic parm, golden BBQ, and honey BBQ - and was impressed by all of them. The restaurant was busy, but the staff worked quickly and efficiently. I left feeling satisfied but ended up ordering more wings later. I will definitely be returning to Wings Over Newington for another great experience. Thank you!

I am always grateful for the fresh, high-quality, and well-prepared wings I receive every time I visit this restaurant. The accuracy of my order and the overall customer experience are consistently excellent. Even though I live in Hartford, I make the effort to come here because I know that my meal and dining experience will always be fantastic. Thank you for always providing such a great experience!

Excellent service. juan and the young lady there tonight (1/25/22) were so pleasant, I forgot everything about the bad things I received today and that I felt anxious. sincere, thank you. a smile and a pleasant attitude goes so far.

I ordered food from here to be delivered via grub hub. Im order came to me incomplete. I was missing the fries that were part of the 25 wing combo. When I called the only options I was given was to call the grub hub driver myself, to come pick it myself, or to wait until th next time I ordered. I don't usually eat here or have my food delivered to me, but my family were all under the weather and this was the best option at the time. I don't think that I should have been responsible for fixing the establishments mistake by making phone calls or going out to pick up the missing food, and the fries were ordered to complete the family meal therefore waiting until next time wasn't an option for me. I ended up getting refunded for the side order of tots, and going without the fries, but Im just not happy with the experience at all and won't be ordering here again.