Subway - New Britain

This small restaurant is increasing its sandwich prices, but overall, it's just like any other Subway.

The staff were truly excellent and very friendly. Thank you for your outstanding service!

My mother and I visited today with our two visually impaired friends. The servers were incredibly polite and accommodating, even though it took us a bit longer than usual to place our orders and coordinate everything. Brett and his colleague Amanda were fantastic, and the food was exactly what we needed.

I'm not sure why, but they don't accept coupons here. I even confirmed with them before placing my order that the coupon was valid. However, when I tried to scan it, they said it couldn't be used, but they didn't know why. The coupon wasn't expired, and everything looked fine with it— I had just received it in the mail a few days ago. I won't be returning to this location again.

This isn't my first experience with Subway; I've been to countless locations and pretty much know what to expect. However, I have to say, this particular Subway truly exceeded my expectations! The team here really understands the vision that the founders had when they envisioned a chain of sandwich shops offering fresh food in every neighborhood at reasonable prices. Every time I visit, the bread is fresh out of the oven, and the meats taste like they’re high-quality imports from around the world. I even drove around back to see if they had a greenhouse, but sadly they don't. Still, the vegetables taste as if they were just picked from a garden and washed just minutes ago. This Subway deserves a full 5 stars! The customer service is fantastic, and the food is excellent!