Applebee's Grill - New Boston

These guys are absolutely the worst to attempt to get ahold of in terms of seeking employment. Check applications and get back with people Edit for owner* don’t send me your chat bot that doesn’t work- if I could go lower on my review for that little stunt I would. Hire a new hiring manager that answers the phone when ppl call, as a matter of fact that person avoided answering phone calls for 2 weeks from several different people Food: 1

Great food great service what more can you expect Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Menu

Service: Take out Meal type: Dinner Price per person: $10–20 Food: 3 Service: 3 Atmosphere: 3 Recommended dishes: Bourbon Street Chicken and Shrimp, 6 Oz Steak Dinner Parking space: Plenty of parking Parking options: Free parking lot

I placed an order for DoorDash. I ordered brownie bites. I paid over two dollars for half of a bite of a brownie. I don’t know where the rest of them went. I know that they are small, but the rest was not there. I already cleared that it was not DoorDash. They did it when I called to the store I was treated very rude and disrespectful. I was not yelling or anything. I was just trying to ask questions and get a credit of two dollars and something but now I want a credit for my entire meal. Literally, the last three times this was the third time I placed an order something has been wrong every single time, and I keep giving them a chance. Once you know, shame on them to shame on me the third time was just pure stupidity and I would like to speak to a district manager.

We have a reliable and decent Applebee's in New Boston. With my most recent visit, the grill cook was on his A-Game, I had a darn good steak come off the grill. I don't usually set my standards unreasonably high for a quick and affordable sit down meal, but their grill cook raised the bar that night. Vegetables were fresh, and my family enjoyed their food. Our server was hovering a bit too much, but, having been in his shoes before, I understand that it can be difficult to walk that fine line between providing proactive, adequate service, and not being bothersome. He did a fine job, and got everything out very quickly. With some time or guidance, he'll find some balance. As far as the atmosphere, it was a bit loud that evening with other customers crosstalking each other across the restaurant, and staring at us. It can be tough to keep rude customers in check, so I can't fault the restaurant too much for that. I avoided allowing for these customers to affect my scoring, though. They were a variable. Food is quick and tasty, and they have a talented grill cook on staff. Wait staff was on the ball, if not too much so. The restaurant was clean and comfortable, despite having a few loud, obnoxious customers with a staring problem. I go here regularly, and have no intention of ever stopping. It's a good local option for a busy night. Parking: I have never had an issue finding a parking spot in their designated lot. If you're in a larger vehicle or R.V. -even a bus, there is plenty of additional parking in the shopping center lot, and it's not a far walk at all even from there. Kid-friendliness: Staff is accommodating with special seating for smaller children. There are plenty of options on the menu for them. Although there's a bar, I've never had to deal with an overserved patron being socially irresponsible to the point of me being concerned for my kid's ears. Wheelchair accessibility: Wheel right on up! Space is plentiful, there are wheelchair accessible spots to take you up the curb, and the staff is helpful!