KFC - Nepean

#3 - Fast Food - Nepean, American, Chicken Wings

KFC

KFC
2.2 / 5 (1430 reviews)

Description

The restaurant in Ottawa has been criticized for failing health inspections and serving undercooked, overpriced food. Customers have complained about long wait times, with some experiencing delays of up to 40 minutes for chicken at a KFC location. The food has been described as looking and tasting refried, with one customer comparing it to a dirty deep fryer. Overall, the reviews paint a picture of a restaurant with serious quality and service issues that leave diners dissatisfied.

Last update: 17.01.2026 from: Mike

Feedback

★ 2.2 / 5 from 1430 reviews
cam-hume
27.12.2023

This restaurant is terrible. We paid $16 for two drumsticks, one of which looked partially eaten, two wings, and soggy fries. This franchise is disgusting.

alexander-lam
27.12.2023

The KFC location in this particular plaza is difficult to find, as the orientation of the plaza makes it hard for drivers to locate. The franchise appears old and the interior is not welcoming or well-maintained, overall giving off a sketchy vibe. During my visit, I had to wait at the cash register for 20 minutes, calling out for service before an employee who was cleaning finally noticed me. Instead of assisting me himself, he directed two other employees who had been on their phones behind the kitchen wall the entire time. The chicken I ordered was undercooked, the fries were soggy, and the gravy tasted watered down. I will be choosing Popeyes next time.

khadiza-begum
27.12.2023

The service at this restaurant is very bad, the food was dry and overcooked, and the staff members are unprofessional. In summary, it is a disgraceful place to dine.

mike-hamilton-restau
27.12.2023

What a DUMP! The City of Ottawa will pass a health inspection in an horses stall! Same as this place. Look at the failed health inspections! The City won't shut it down, WHY?

sharad-singh
27.12.2023

Stale food!! AVOID AT ALL COSTS. I wouldn't come here if I am even paid to. Chicken was clearly pre-made and probably just sitting there for hours. It's just not me, please check all other reviews, they all are true. Their HVAC is broke too.

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