Dunkin' - Needham

Located between the town library and high school, this Dunkin' Donuts is just a few blocks away from the center of town. While it doesn't have a drive-thru, the... read more Located between the town library and high school, this Dunkin' Donuts is just a few blocks away from the center of town. While it doesn't have a drive-thru, there is plenty of street parking available in front. Inside, you'll find the standard Dunkin' Donuts menu of bland coffee, sugary iced drinks, hot items, and baked goods. However, if you're looking for a cheap and quick option with bonus points and discounts available on their mobile app, this location will do the job. It is also worth noting that Dunkin' Corporate has not flooded this Yelp listing with stock photos that do not accurately represent this particular outlet.

This Dunkin' location is the best in the area! The staff is friendly and courteous, and the store is clean and well-maintained. read more This Dunkin' location is the best in the area! The staff is friendly and courteous, and the store is clean and well-maintained.

Customer service was excellent. I appreciate the professionalism and maturity of the staff here! I had pleasant customer experience!! read more Customer service was excellent. I appreciate the professionalism and maturity of the staff here! I had pleasant customer experience!!

My family and I ordered 2 avocado toasts and it came completely black and burnt. I wasn 't going to let my 7 yr old son eat burnt toast so I went back and asked... read more My family and I ordered 2 avocado toasts and it came completely black and burnt. I wasn 't going to let my 7 yr old son eat burnt toast so I went back and asked them if this black toast is even OK to consume. The woman behind the counter continued to say yeah very rudely might i add, so I asked her to re-make it. After she made the toast, she tossed it across the table without saying anything, not even apologizing. Terrible customer service, and serving unacceptable food!

My family and I ordered 2 avocado toasts and one of them came completely (emphasis on completely black and burnt. Ofc I wasn 't going to let my 7 yr old son eat... read more My family and I ordered 2 avocado toasts and one of them came completely (emphasis on completely black and burnt. Ofc I wasn 't going to let my 7 yr old son eat burnt toast so I went back and asked them if this black toast is even OK to consume. The woman behind the counter continued to say yeah very rudely might I add, so I asked her to re-make it. After she made the toast, she tossed it across the table without saying anything, not even apologizing. At this point, I was very upset so I went up to the manager and told him he has very rude workers (he was also very harsh! responding in a rude tone without even apologizing. Not coming back. Terrible customer service, and serving unacceptable food!