Reviews

Overall Total Score
3.8 out of 5
Very good | 2621 reviews

What Arthur Hollmann likes about Costa:
Same top quality coffee. Easy to order and queue with distance. The company does have apps to allow for an online order and collection. There's a range of alternative non dairy milks for example coconut flat whites. But still no gluten free sandwiches. View all feedback. What alfie p3211 doesn't like about Costa:
sadly this place has really gone downhill... only care about online orders, be prepared tp wait for ages if you do venture in.. and dont expect friendly welcome .. the manager is so rude to customers no wonder everyone is ordering online!!! View all feedback.

Reviews from various websites

Gastroranking-it
3.8 ★ from 50 reviews
Kelarn
08.08.2024 - 07:57

Nice clean environment. Great coffee. Lots of choices, nice food.great customer service.

Tamzin
08.08.2024 - 07:57

I would give this place no stars if I had the choice, the woman who works there I’ve seen on multiple occasions now taking her anger out on her staff and is ext...

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Amanda
08.08.2024 - 07:57

Sadly I was disappointed with my visit. I arrived at five thirty, close was six. I was informed that they were shutting as they only have two members of staff o...

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Chris
08.08.2024 - 07:57

A good Costa to visit, service was quick and the coffee was nice. Plenty of seating inside and out, would visit again.

Jacob
08.08.2024 - 07:57

Was served very politely by staff who were helpful in helping me choose what kind of tea I wanted the tea was lovely and it was a lovely cosy vibe.

Neath Costa has received mixed reviews from customers. Some were disappointed with poor service, rude staff, and unwelcoming atmosphere. Others praised the drink selection, friendly atmosphere, and tasty food. Despite some negative feedback, improvements have been made such as online ordering options and non-dairy milk choices. However, issues with cleanliness, lack of gluten-free options, and slow service were also reported. Overall, Neath Costa seems to have room for improvement in terms of customer service and consistency in quality.

Menu
4.8 ★ from 8 reviews
Francesca
19.12.2022 - 23:42

Now, I need to find a better facility than this! charlotte, I want to offer them the manager of canolfan calon lan cymru blackwoods position. I will talk to the...

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Lola
19.12.2022 - 23:42

Great coffee-friendly staff definitely worth a visit

Ellie
19.12.2022 - 23:42

Friendly staff and fast service. my visit to my mother and two children I liked very well.

Rachel
19.12.2022 - 23:42

Currently being refurbished, but staff were excellent. Very polite and helpful.

Joanne
19.12.2022 - 23:42

Sam and Co so helpful today.... the lady with 2 cards xx you were Brill thank-you

Facebook
3.4 ★ from 51 reviews
Foursquare
3.4 ★ from 4 reviews
Google
4.3 ★ from 574 reviews
Restaurantguru
4.1 ★ from 573 reviews
Tripadvisor
3.6 ★ from 60 reviews
Gastroranking-uk
3.9 ★ from 569 reviews
Int Restaurants
3.9 ★ from 732 reviews

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