Penn Station East Coast Subs

Ordered food here went to pick it up and they were closed? Why let me order food if y’all are closed? Still haven’t gotten my money . Went inside to figure it out they told me they couldn’t do anything and I’d have to speak to a manager.

Came here for a sandwich a couple months ago. I specifically told them no sauce because I am allergic to mustard. When I got home and took a couple bites mustard was on it! Came back the next day with the sandwich hoping to have it remade… and you know what the manager told me? He cannot remake the sandwich but will send me a free coupon for a sandwich in the mail and also gave me a cookie. Do you think I received the coupon? Hell NO. This business sucks, all he had to do was remake my sandwich and I also informed him I was allergic and had an allergic reaction, do you think he cared? This place needs to treat their customers better. Honestly, I don’t see this place staying open if they don’t create better hospitality and value towards their customers. Good LUCK, had a allergic and lost $20.

Sub a had was good but IMO they are a bit expensive also only 2 choices for bread.

I ordered on Uber Eats. Got their cheesy bread. They just slapped some cheese in regular sandwich buns and put it to toast. Looked nothing like the picture. Very disappointed.

Let's see.1. Their Philly Steak is NOT a Philly. There's no cheese sauce and they put pizza sauce on it.2. My sandwich was missing its toppings.3. The cashier was so busy carrying on a conversation with someone on his personal phone that he didn't ring my order in correctly.4. Everything is ordered a la carte, so what could've been a combo meal ended up costing $20 (sandwich, fries, drink).