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Contribute FeedbackDespite various mixed reviews, Virgils BBQ seems to deliver a unique dining experience. Some customers were disappointed in the quality of food and service, while others raved about the delicious dishes such as the Memphis BBQ ribs and the berry salad. The restaurant offers both casual dining experiences and a high-end McDonald's vibe, with friendly staff and fresh ingredients being consistent positive points. Overall, Virgils BBQ appears to be a hit or miss destination depending on individual expectations.
Made reservations for 12 people because we weren’t sure how busy it would be. It said online that they charge $5 per person for cancelled reservations. I’m not really sure why because it was completely dead. We were the only table. The Mac and cheese and the roasted veggies were cold. The carrots in the roasted veggie were so hard, I’m convinced they chopped them and through them in the bowl without cooking. Will not be back.
I made a reservation for my group and nothing was ever set up for us. The gentleman working the register was terribly rude! We had someone with allergies and the other girl there tried her best but the kitchen staff couldn’t speak English so we were unsure of what was in the food. There was no one at the restaurant dining either, which I thought was weird. Not a lot of options food drink wise. Wouldn’t recommend.
It took a really long time to get our food. When my breakfast burrito did arrive, the waitress informed me they were waiting on my potatoes because they got burned, so they had to remake them. I ate my entire burrito and still did not have my potatoes. When I asked about them, they said they were still in the oven. I ended up leaving and not waiting for my potatoes.
It was a mistake to go here for a special occasion. It was completely dead at 7:00 on a Saturday night. They didn’t have anyone on staff with a license to serve alcohol so we weren’t able to order drinks. While the only worker we spoke with was kind and did her job well the experience overall felt as if the restaurant was closing any second and the food was thrown together in a rush. But again we were the ONLY people in the restaurant. The food was cold and not good. We were so disappointed in the quality of the food and wish we hadn’t chosen it. Plastic silverware and cups, not that we have an issue with that but the website was very VERY misleading about the type of dining experience we were to expect. I was expecting casual but good food and vibe and got a fast food experience.
Urban cookhouse was amazing, My wife doesn't even like barbecue and she loved this place.
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