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Contribute Feedback What User likes about Krystal:
This is the best Krystal! The sliders are consistently made to perfection, with just the right amount of seasoning and a delightful swirl. The buns are soft and steamed to perfection—so delicious! The atmosphere is always warm and welcoming, making for a great experience every time. View all feedback.
What User doesn't like about Krystal:
I visited a Krystal's on Charlotte Pike in Nashville, TN, near Interstate 40. It took over 30 minutes for us to receive our food, which cost more than $58. While I sat and watched other cars pull through the drive-thru, I couldn't go to the window to check on our order. The guy who took our order asked me to pull forward, promising he would bring it to us, but honestly, I'm not sure if I'll return to this particular... View all feedback.
The person at the theke was very rude and around 2 o'clock was the ice machine for cleaning (real! that should be done near the closure)and had to wait until a few minutes to get a refill on a drink.
Saturday 6-25-22 6:20pM at the location: 6940 Charlotte Pike, Nashville, TN 37209 the guy working the drive thru was rude and interrupted us and didn't understand the proper ways to take a simple order. We came there once on the way to the airport and flustered drove away to ensure my family made their flight on time. We came back on the way back and tried making the same order once more and the same guy with annoying cocky remarks was at the window again. We mentioned considering reporting him to corporate and his response was hallelujah. My wife had been through this location three days ago and got the nicer employee, she was excited to share this experience today with us just to have it all ruined by a bad employee that could care less about any negative experiences he creates for return Krystall customers.
The first time in a very long time the food was hot and the service was quick.
It was good enough to eat but can't brag it was just Krystal burger not like thay use to be years ago
Went thru the drive thru with a minivan full of people and the employees working the speaker were extremely rude... Even after telling them three times I had a vehicle full
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