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Contribute Feedback What Vanessa heusel doesn't like about Auntie Anne's:
if i could give zero or negative stars i would by far the worst service i always go to the auntie annes that’s in the gran plaza location came to this one ordered a cup of pretzels and they were all stale and hard asked for new ones they gave me more that are stale and hard asked one more time for some other ones because there clearly stale and hard and they gave me the exact same ones no apologie from the manager no... View all feedback.
We love auntie Anne's, but this is the worst shop ever. Customer service is the worst, they won't give you time on the next batch. They just prefer not to sell. And the product is the worst. It's closer to half of a normal portion, empty cups. Everything doubled the salt, and burned. I give a place 2 opportunity before a bad comment, but not coming back to this one.
Very rude. Cash register was broken and only excepted cash, so I brought cash and they still rude. Manager and lady with the lashes in the front with mediocre food
Burnt pretzels, rude service, and the man working the cash register charged me for a medium pretzel bite and 2 medium drinks, when I asked for small, and he still gave me small drinks and small pretzels. literally stealing money from customers. I would have said something but the line was long and I was starving. They suck
Came here (Hulen Mall location) I saw 3 people working here and they all looked miserable. They didn’t have change for a $20 my total was $10 then I got mini pretzels instead of mini pretzel dogs that I ordered. The mini pretzels were burnt! Get new employees that enjoy their jobs please do better!
Bad serviceI went today around 3-4 and they didn't have nothing ready and they don't want to work and they were on the phone -2