Spengler's - Napoleon

Been here twice and have generally enjoyed the food and the service. The specialty burger is a little bland but cooked appropriately. read more Been here twice and have generally enjoyed the food and the service. The specialty burger is a little bland but cooked appropriately.

On paper, Spengler 's was a restaurant I should have absolutely loved. It is a long-running, historic establishment located in an equally historic building fill... read more On paper, Spengler 's was a restaurant I should have absolutely loved. It is a long-running, historic establishment located in an equally historic building filled with lots of local character. Additionally as a mom-and-pop restaurant, it positively exuded the 'small town charm ' vibe that I typically adore. However both times I have had lunch at Spengler 's, the generally clueless wait staff have killed the entire experience for me. The first time I went to Spengler 's I had the lunch special chicken breast sandwich, with a side of macaroni and cheese, a cup of the New England clam chowder, and a Pepsi. When I ordered the sandwich, I asked what came on it, and my waiter had to go ask someone in the kitchen. Likewise when I ordered the cup of soup, I asked a question about it, and he had to go back to the kitchen to ask them. Later, I wanted to use a coupon for a free slice of pie, and you guessed it, he had to go ask the kitchen. The food itself was good in an average-sort of way, and the portions were also averagely good, but it really irritated me that I had to ask every time for refills on my soda, and then it took forever to get them. This meal cost $13.96 before tax and tip, but after coupon, which made it about average in value. My second lunch at Spengler 's was with a different, but equally clueless server. This waitress also had to run and ask someone else when I asked questions about the Hawaiian grilled cheese. Same thing when I asked how to connect to their new wifi. Exactly like my first trip there, I had to ask for drink refills, and each one was a long time coming. The Hawaiian grilled cheese sandwich itself was pretty good, if pricy. PROS: I loved the historic character of the restaurant; the food was pretty average on balance, as were both the portion sizes and prices. CONS: Wait staff. Full stop. Engaging, friendly, knowledgeable wait staff can make or break a dining experience, and both of my trips to Spengler 's were turned from a decidedly average meal into a just OK one by the complete cluelessness of the service. Overall I rate Spengler 's as being OK, and might or might not come back.

The home it chips with cheese were amazing. The top shelf margaritas were amazing. The fried egg , bacon and Swiss on my all American burger was amazing. Our wa... read more The home it chips with cheese were amazing. The top shelf margaritas were amazing. The fried egg , bacon and Swiss on my all American burger was amazing. Our waitress, Corey, was amazing. The cons were an overcooked burger and , it seemed , slower than expected service. Corey's shining personality made up for that. All in all a pleasant experience

Inexpensive, plain American food. I had a grilled cheese sandwich with fries. It was perfect! The fries were piping hot and had been fried in fresh oil. My wife... read more Inexpensive, plain American food. I had a grilled cheese sandwich with fries. It was perfect! The fries were piping hot and had been fried in fresh oil. My wife had a shredded chicken sandwich on a hamburger bun, with a side salad. Satisfying, simple meals. Not spicy or overly seasoned. Perfect on a cold, winter day. The atmosphere is great. 14-foot tin ceilings from 1879. Loud, but with a packed restaurant of people talking, not music playing. This is the way it should be.

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger, Fries read more Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burger, Fries