Mcdonald's - Naples

Food was great, service in drive through was fast besides the fact that they did not have my extra chicken Patty ready when I got to the window. No worries I said when they asked me to pull to the side spot 1. This has happened before and it's no bigdeal however, this time I was waiting there for over 10 mins! I had already waited in line so this irritated me. They gave meand charged me for the chicken cutlet when I ordered the value Patty with the breading and spices which is what i wanted andmuch better suited for my order and it is cheaper. #McDONALDS

I love this McDonalds because it's like my favorite game roulette. Sometimes I get my order, sometimes I get someone else's. Sometimes it's a combination of both. If the food is worth more than I paid, I win. If I get a smaller order, less valuableorder, I lose. Great place for gamblers. Bad place for people who like ordering something and then getting that thing.

I can only speak for lunchtime crew (1PM 3PM), but man hates their jobs and it shows. I'm talking about more than the average hatred. I can deal with apathy from someone who works a minimum wage job because I get that, but just setting order to completion every time I have been here. I don't feel like driving out my way for McDonalds, and since this is my next place, I guess I don't eat McDonalds anymore. I don't make any special requests, thank you for my order and if I get my food, I pay on a card and don't count any change or ask for additional items. In this sum of perhaps 18 seconds interaction I get rude attitude every time, so I can only imagine how it is for a customer who doesn't have as easy a process as I have.

Terrible experience. Went to the drive-thru and watched several cars go through the left lane while I was waiting at the speaker in the right lane. Finally somebody came on and took my order. In my order I specified which sauce I wanted for my nuggets. Got to the window and paid went to the second window I was handed my drinks and told to pull forward and wait for the rest of my food. A while later the food arrives and it was not nearly what I ordered. There were quite a few food items missing. I went inside the restaurant to ask for the remainder of my order only to be greeted by the manager on duty with a stare and no words. I told her what was missing and she rolled her eyes and without saying a word turned around and walked away. She did get together the rest of my order and walked away. I checked the bag and my sauces still were not there. I had to wait for her to come back to me and then I asked for the sauces a second time. at this point she finally spoke only to tell me they had no sauce in the variety I was asking for. She then walked away while I was asking for a substitution not even acknowledging that I was asking a question. When I got home, I noticed that the large fry barely had enough in it to fill a small fry and the burgers were incorrect. Save yourself some aggravation and go to a different location.

I felt like trying the new spicy nuggets and this is what I get? Are we on drugs or is this really why you're working at McDonalds? Simple directions. Nuggets and sauce, done. Couldn't get two steps right. Read your reviews and fix your issues.