Opera - Naples

I was really keen in going to Opera when in Naples and indeed food here was nice and tasty with a very good presentation, however the service completely killed... read more I was really keen in going to Opera when in Naples and indeed food here was nice and tasty with a very good presentation, however the service completely killed the experience! At such a high end restaurant it is unacceptable that: you get a fish dish just after you have said that you do not eat fish; get wine that is blurry and clearly contaminated and that you ask for wine suggestions and you get a plain wine/food pairing when you have been told the sommelier will come and suggest you wines. My business partner chose a meat tasting menu and with one of the dishes he got a blurry wine which had something floating in. Then as a snack which was offered by the house got a piece of cuttlefish, while he told them at the beginning that he doesn't eat fish (after being asked if we had some preferences or allergies). On the other hand, I had chosen 2 fish dishes and I asked if I could get some wine suggestions with my dishes. I was told that the sommelier will come. Unfortunately he never came and I only got some wine glasses with each of my dishes. I could still omit this as my wines were good, however definitely in each glass I had a different quantity of wine (the second one was almost double the first one). Finally, I asked for an espresso and I got a bag of sweetener with it, no question if I want sugar or even at such a place I would expect they have a choice of different types of sugar... Personnel at Opera is definitely not delivering a service for a restaurant where for a dinner for 2 you pay almost 200 EUR with just a couple wine tasting glasses with your dinner. Unfortunately, the bad service completely killed the food experience you expect in this place.

We arrive no one dining but us have us menu and they have only five or six items you can order by yourself everything else either at least two people had to ord... read more We arrive no one dining but us have us menu and they have only five or six items you can order by yourself everything else either at least two people had to order and the next entrees everyone in your party had to order the same thing. So we had no food to pick from 3 of us ate my husband did not. The good the three of us got was not good just mediocre. Run away from this restaurant. The food portions are very small. After we ate we left went back to our hotel and ate their.

I am a wheelchair user and whilst I can get out of my chair to sit in a seat normal seating is very uncomfortable for me so I asked to be seated at one of the b... read more I am a wheelchair user and whilst I can get out of my chair to sit in a seat normal seating is very uncomfortable for me so I asked to be seated at one of the benches they had. Even though this was a larger table and only 2 of us dining they accommodated me. These things really matter!! Thanks to Ricardo for doing this and a great service and food!!!

One of the best restaurants I ever been to read more One of the best restaurants I ever been to

We started our trip in Sicilia, Modica and Riposto. There we had a lot of nice restaurants. More with the level €€€€ than €€ €€€ restaurants. But now in Napoli... read more We started our trip in Sicilia, Modica and Riposto. There we had a lot of nice restaurants. More with the level €€€€ than €€ €€€ restaurants. But now in Napoli the Opera Restaurant was absolutely the best. Everthing was perfect. I have some allergies and I’m vegetarian. Not the easiest guest they are waiting for. I informed the crew ahead and they took care of me. Fazit: my husband and me had a wonderful 4 courses dinner and enjoyed it very much.