Panda Express - Naperville

#37 - European - Naperville, Casual, Chinese
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Panda Express

Panda Express
3.2 / 5 (150 reviews)

Description

Panda Express has long been a popular choice for its diverse menu and convenient dining options, but recent experiences suggest a dip in quality and service. Diners have reported smaller portion sizes and changes to familiar sauces, while complaints about incorrect orders and overpricing have surfaced. With the dining room closed and only the drive-thru available, customers often face the hassle of reordering. Despite these concerns, many patrons appreciate the restaurant’s healthier choices and friendly service. As the restaurant evolves, some hope for improvements in consistency and ingredient sourcing, making it a thoughtful option amidst local alternatives.

Last update: 17.01.2026 from: Markus

Feedback

★ 3.2 / 5 from 150 reviews
halvorson-markus
04.09.2022

The staff is friendly and efficient, but the food quality is inconsistent. The chicken and beans can be either too soft or too crunchy at times.

maila48
04.09.2022

Ordering a roasted rice plate with orange whwn and broccoli cow. When I told you I came home and saw what I laughed. literal 4 hearty pieces of bark meat, rice was pale and hard without taste. this special load is away in quality. the consideration of the price that serves it is inappropriate for publicity. I don't want a refund that you're better.

jackeline-schulist
04.09.2022

Where to start… first the dining room is closed and you cannot even walk in to order take out. Which you’d think would be ok since they have a drive through, however since your order may not be correct on the first try you may have to get in line all over again to have them correct it.I would definitely check to make sure your order is right before you pull away from the window.Not all food and drinks are available all the time and there is the unpleasant demeanor of the employee that is working at the window. To make matters worse their food has become very overpriced. Just over $46 for two adults and two kids (2 double entree meals 2 single entree bowls and 3 soft drinks).Go to a mom and pop Chinese takeout restaurant instead, way better food, save money and save yourself from the bad attitude.

fstreich-weed616
04.09.2022

I really enjoy Panda Express when I am hungry, especially their healthier options like the super greens. I wish Panda Express would focus more on sourcing local ingredients. This restaurant is always busy for some reason. You can either dine in or use the drive-thru. I hope this changes soon, as I feel sorry for the employees who must be under a lot of stress.

wmurphy-elephant881
04.09.2022

I definitely don’t mind going here. Food has always been good and friendly service every time, even when they are busy!When they’re low or out, they do let you know estimate wait time until they have a fresh product.Been here plenty of times and will continue to visit.

FAQ

You can watch major sports events on a screen / TV right in the restaurant.

The place also accepts credit cards from the common providers as a means of payment.

More information

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