Panda Express - Naperville
Panda Express
Description
Panda Express has long been a popular choice for its diverse menu and convenient dining options, but recent experiences suggest a dip in quality and service. Diners have reported smaller portion sizes and changes to familiar sauces, while complaints about incorrect orders and overpricing have surfaced. With the dining room closed and only the drive-thru available, customers often face the hassle of reordering. Despite these concerns, many patrons appreciate the restaurant’s healthier choices and friendly service. As the restaurant evolves, some hope for improvements in consistency and ingredient sourcing, making it a thoughtful option amidst local alternatives.
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Feedback
The restaurant is usually great, but this time the portion sizes seemed smaller and there was less meat than usual. Additionally, the sauces served were different than what I am used to.
Drive thru is so slow its been 30 mins and I still am behind a car waiting to take their order. This is ridiculous they need to speed it up here.
They didn't have online order prepared; the order slip was on the counter with a few other slips and I had to point it out to the employee. They were very busy but there seemed to be a good number of employees. After I pointed the order slip out, he prepared my order very quickly. Of note, he handled money with his gloves on but didn't bother to change the gloves when handling food.
The staff is friendly and efficient, but the food quality is inconsistent. The chicken and beans can be either too soft or too crunchy at times.
Ordering a roasted rice plate with orange whwn and broccoli cow. When I told you I came home and saw what I laughed. literal 4 hearty pieces of bark meat, rice was pale and hard without taste. this special load is away in quality. the consideration of the price that serves it is inappropriate for publicity. I don't want a refund that you're better.
Menu
Family Feast
Family Feast 2 Full SidesChoose any 2 large full sides & 3 large entrees
$41.0Entrées
Cream Cheese Rangoons (3)Cream Cheese Rangoons are prepared + a crisp wonton wrapper filled + a mixture of soft cream cheese & green onions; served + a side of sweet & sour sauce for dipping
$2.3Bowl
Build Your Own Bowl 2 Half SidesChoose any 2 half sides & 1 entree
$7.5
Build Your Own Bowl 1 Full SideChoose any 1 full side & 1 entree
$7.5Bigger Plate
Build Your Own Bigger Plate 1 Full SideChoose any 1 full side & 3 entrees
$11.1
