Chuck E. Cheese - Naperville

Went for a birthday party. Many machines were not working. They stamped the hands to make sure your kid goes out with the right adult but the person stamping wa... read more Went for a birthday party. Many machines were not working. They stamped the hands to make sure your kid goes out with the right adult but the person stamping was doing it with such little care that my daughters hand didn 't have a recognizable number on itwhen we left. So they just glanced at me and then said okay and let us through. It 's my responsibility to keep my kid safe soI 'm only telling you so you know not to rely on this preventing your child from being kidnapped.

Some of the games were not functional, including the photo printer. Despite informing, no one bothered to put a note. read more Some of the games were not functional, including the photo printer. Despite informing, no one bothered to put a note.

If I could give this dump one star I would. I decided it would be a nice getaway trip for my kids. So of course when I arrived my kids were obviously very excit... read more If I could give this dump one star I would. I decided it would be a nice getaway trip for my kids. So of course when I arrived my kids were obviously very excited. Not that I minded they were excited, it was nice to see them so happy for a place theylove. But the second I walked in we were greeted by a rude employee. I didn?t catch their name, but it wasn?t very nice to becrudely ignored by a teenager. They told me to keep my kids calm and basically told them to not be excited even though they arelittle kiddos ready to play some arcade games like any other kid would be. I ignored this action of the employee and decided togo on with my day. It got worse when I ordered pizza for my kids and when the pizza arrived, it came with a bug! What kind ofestablishment is this? The pricing and games don?t bug me but the fact I found an INSECT in my kids? pizza is outrageous. Icalled a manager over to my table to ask what the heck is wrong with this place and I was spit on and called many nasty names. Iwill never be returning. DONT COME HERE!

I did not like the change of loadable cards. The card itself is $3 and the bracelet is $2. So $5 just to start, then you pay $55 for 2 hours of play. Imagine if... read more I did not like the change of loadable cards. The card itself is $3 and the bracelet is $2. So $5 just to start, then you pay $55 for 2 hours of play. Imagine if you have 4 children! You're looking at over $200 just to play. That doesn't include food etc.Make sure you wallet is full before coming here!

Visited after long time and their improved stamping process to track kids in your group is amazing. Place is a little confusing, but expected of any kids arena.... read more Visited after long time and their improved stamping process to track kids in your group is amazing. Place is a little confusing, but expected of any kids arena. 95% of Slot machines work and we all had fun.