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Contribute Feedback What Thomas West likes about Chipotle Mexican Grill:
Chipotle is always pretty much the same... however, when I visited the line was quite long, and during this visit the staff simply told everyone their system had crashed and had no idea how long it would take to get it back up. Most people left, including me. I do hope the team can get some more stability in their IT systems, otherwise I will go to a different location. View all feedback.
What Lisa S doesn't like about Chipotle Mexican Grill:
Chipotle provides a delicious dining experience with their tasty food made from fresh ingredients and bold flavors. However, the restaurant's ambiance is spoiled by a lack of cleanliness and organization. The messy environment takes away from the overall dining experience. While the service is efficient, with six people working behind the counter, the lack of cleanliness is a significant drawback. Keeping the restaur... View all feedback.
Chipotle is always pretty much the same... however, when I visited the line was quite long, and during this visit the staff simply told everyone their system had crashed and had no idea how long it would take to get it back up. Most people left, including me. I do hope the team can get some more stability in their IT systems, otherwise I will go to a different location.
Just the worst chipotle I've ever had in my life. the employees were nice enough, but I must suspect there is no management here. everything is outside (sauces, servietten, tees). the whole flesh looked like it had been made before a week, very dry and crusty. ends until simply throw it away with the cup ice (no icestee).
Three dishes ordered, and the rice of all three were boiled, very stiff and unbeatable. I had to eat something else.
Chipotle still pays people to check them? they are literally someone now during the pandemic as well, that is how bad the service is now. if you want to see a replica of this review, you will see the location downers grove westmont on ogden, by microcenter. Thanks!-edit-I didn't want to leave a bad review after the first bad experience, but then it happened again at my next visit 15 minutes away. I go to chick fil a for better customer service. chipotle will soon be the new Popeye’s of (psuedo) Mexican food.
This place have new workers when I tell them I will find myself a new location, I will, workers were not kind at all, now I understand, customers can be difficult, but they should not take that on every customer, a worker played around some paper accumulated on my food, while the nice guy did it, he did not apologize, or nothing instead he just laughed at me, the cub