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Contribute Feedback What Olivia Garza likes about Swiss Chalet:
I recently went here while driving by Napanee and I was very happy with the service! the food was hot and fresh, and the staff made me feel so welcomed! Thank you for a great experience! Will be back again. View all feedback.
What Chris doesn't like about Swiss Chalet:
$17.79 plus tax adult menu half chicken dinner (picture taken was untouched as delivered to the table) was dried out skin and bones with no meat attached. Staff laughed at me when I questioned if it was a mistake and they told me that this is how all Swiss Chalet restaurants are now operating due to corporate changes. Don't plan on visiting or recommending any Swiss Chalet restaurants ever again!.
We ordered take out. When we got home, realized we were missing the ribs. We called, they were very apologetic and replaced with a full meal instead of just the ribs. Excellent customer service!
Stopped off in at the Napanee Swiss Chalet last week, when driving back from Toronto. I received fabulous drive through service- the food was hot and delicious. It's always a delight to get great service at a restaurant. Thank you Swiss Chalet Napanee!
We ordered pickup this afternoon for dinner. My dad picked it up and when we got it home the two sauces were missing. I called right away asking if they had a delivery driver able to bring out the sauces (we like 20 minutes out of then). Although no delivery drivers, they still had an employee bring out the sauces to our house and lindors as an apology. Fantastic customer service! Thank-you.
I went here recently with my girlfriend. We had a great evening out. The staff was friendly and pleasant. We both got the half chicken dinners and they were delicious!
We have recently moved to the city so during our moving day we needed something to eat . We went into Swiss Chalet and were extremely happy ! The food was great and we will be definitely making this our weekend dinner spot !