Shake Shack First National Building Downtown Detroit

It?s a standard Shake Shack and meets my expectations of their locations. Which is to say it was very good if a bit pricy. As always the deep fried cheese stuffed mushroom burger was delicious. I tried out their season fry offering and while the fries were excellent I think I?ll go back to the standby of regular fries next time with normal ketchup.

Ordering from this location on RT 59 is always an issue. The young lady at the counter intentionally didn?t take my order so I?d have to put it in myself at the kiosk? Really, what is your job description? Last I checked it was customer service! I?m sorry you took a job you don?t want to carry out whole heartedly. And don?t worry I won?t be returning to this location. I hope your cognizant that your pushing business out of this owners store. When they lose you lose. Good luck keeping that up for long.

First time trying. Tasty burgers were the consensus from the family, with friendly staff who walked me through the menu options. A little pricey for 4 burgers and some fries.

Worst shake shack I?ve ever been to. Burger was so greasy and burnt. Bun was soggy. Beer can was filthy. Cheese on cheese fries was hardening and not hot and so much was on the fries you couldn?t pick them up and it turned into a mush. Threw most of the food out.

Got 2 Smokehouse double burgers 2 Fries and 2 Large drink. Food was good 2 nice thick beef patties cheese bacon, cherry pepper relish and special sauce. Service was good as well. Even though they were short staffed the workers did a great job ???? The price is a bit ridiculous around 40 bux. Burgers are not too overpriced but 4 bux for a reg size fry or 4 bux for a large soft drink with no refills is insane. Five guys fries are 5 bux but twice the size and so much better IMO. There is alot of options for a burger these days. Either you offer quality or value to gain ground in this market. Not sure the quality is that much better than let's say a diner burger but definitely better quality than McDonald's. They should do handcut fries and offer some type of value meal option. I don't see anything that special overall. It's No Fudruckers, that's for sure.