Chipotle Mexican Grill - Nanuet

Delicious as always! I ordered my usual, but today I was a little let down. I paid extra for the queso sauce, but there wasn't enough for me to really taste it. Overall, I would rate it 8.5/10.

The food was excellent, and the balance of each dish was just right. Everything tasted great, and I will definitely order again!

The chicken burrito bowl was exactly what I was craving!

I am incredibly disappointed with my local Chipotle! The quality of the food has significantly declined since they first opened. For starters, the food is almost always served cold, and it’s extremely rare to receive a warm or hot bowl. The chicken steak can be so tough and old that I can hardly chew it; I often end up having to spit it out. I've also received bowls where the rice is in clumps, resembling rice balls. And let me tell you, forget about ordering online for delivery—you're just given scraps! They rarely fill the bowl properly for delivery orders. I've given this Chipotle many chances, but I've finally had enough. You won't be getting my money again. This is simply unacceptable. This Chipotle needs to be shut down! I'm very upset with this establishment.

The restaurant frequently runs out of meat and is stingy with the lettuce in their salads. It seems like there are many employees standing around without any tasks. Although the girl at the register was friendly, it was evident that the staff lacks proper training in managing the place effectively.