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Contribute Feedback What Brandon Rose likes about Cracker Barrel Old Country Store:
Last night, my two friends and I chose to dine at Cracker Barrel, and it turned out to be one of my best experiences there and one of the finest restaurant outings I've ever had. The service was exceptional and incredibly friendly. Our drinks were refilled frequently, our food arrived quickly, and it was absolutely delicious. We were regularly checked on and received everything we needed throughout our visit. View all feedback.
What David Adams doesn't like about Cracker Barrel Old Country Store:
The food was quite bland. The ham was dry, although it had a decent flavor, and the biscuits were just okay. Overall, I was pretty disappointed and likely won't return. View all feedback.
Wow! Seriously! All this for around $15.. Was so good! Fried chicken.. You get 4 hand breaded made to order pieces of chicken.. Crispy, flavorful, juicy.. So good! I got the green beans and the homemade mashed potatoes with it .. Yes, I said real homemade mashed potatoes folks! Rarest thing in Idaho! And I paid extra got an additional side of the dumplings ? So good I cannot wait to get chicken and dumplings this winter to cozy up with.. Service was amazing.. Calling in my order was easy.. Every step was so easy! And without the extra side this would run about the same as grabbing a dinner at fast food! Highly recommend!
Prices are great. Great place to feed your family on a budget and the food portions are huge. The food has a old fashioned home cooked feel to it like a grandmother would make for her family. Waitresses are very attentive and friendly.
We normally frequent here often because of the great service but today Father’s Day) was quite different. There was an older lady as you walked in the front door getting names and numbers to put on the waiting list. We asked what the wait time was for two people and were told about 25 minutes. Not bad for how busy it was so we decided to stay. After about 40 minutes I went in to see how many people were still ahead of us and was told about 8 groups. that being said we we’re trying to figure if we wanted to continue to wait and she started saying no matter where we go it would be a longer wait anywhere else. The 25 minute original wait time was obviously a blatant lie but I figured that’s all she was allowed to quote. It’s when she said we could go to McDonald’s for a quicker meal that we got a little frustrated and then as we turned to go back outside she told us we could “go home and cook ourselves “ that’s when we decided to leave. Honestly from someone that works in customer service I would recommend not letting her be in charge of working with any customers. This was before 2pm on Sunday. I wish I had gotten her name but I’m sure they can figure it out. No telling how many others she caused to leave and not come back too.
Had a gift card so went to check this place out. The parking lot was empty. That's should've been my first clue. We get in and order. I got the chicken fried chicken with corn and masked potatoes. Chicken was actually moist and good. Potatoes and corn.. not so much. How do you get corn wrong? Anyway. No complaints with the waitress. We go to pay and my gift card wouldn't go through. It wasn't declining it, just error reading card. It was one of those gift cards that could be used at 1 of 4 restaurants. It was brand new so definitely not used. Cashier calls the kitchen manager and she said they have problems with those cards sometimes and there's nothing she can do but I can call the 800 number on it. So now I have to pay full price for bland food. Since she said they have problems with these type of cards, why not put a sign up?! She said there was nothing she could do. Yes there was, she could've at least met me halfway and even kept the card. I get that they wouldn't have been reimbursed but neither am I. So much for customer satisfaction. Will not go again.
I absolutely love this place. Personal was helpful and the eggs and bacon casserole was fantastic. We'll definitely come back. Thank you.