Java Juice - Nacogdoches

The booking was difficult as I could not understand the person on phone at all…not one word and had to hang up and call again. The next staff person was easier... read more The booking was difficult as I could not understand the person on phone at all…not one word and had to hang up and call again. The next staff person was easier but had to really pay attention. I told them I had 2 small dogs and they explained one of their hotels allows and the other does not…so they booked me in the appropriate one. They were not able to tell me pet fee and put me on hold for several minutes only to not have info. They also told me that there was a refundable deposit of $50 CASH due at entry. I was texted my room info and the hotel direct number and for two days I tried to call to advise of late arrival…no one ever answered the phone. We were on a date weekend and drove 2 hours to get there only to find out they don’t accept dogs!!! That deposit, by the way, was posted at $100 cash in the lobby. So a lot of info was wrong!! We had to turn around and go home because other hotels were booked or no dogs. The man behind the counter was very nice and simply could not explain why I was told what I was. The no dog policy had been in effect for some time. The entire experience from the first call was just strange.

I have never left a review for anything before but please DO NOT STAY here! We had reservations at another hotel, but it was cancelled due to storm damage, so w... read more I have never left a review for anything before but please DO NOT STAY here! We had reservations at another hotel, but it was cancelled due to storm damage, so we were scrambling to find another hotel. The front desk at OYO was very friendly, but the hallways were dirty, smelled like old cigarettes, and there were holes in the walls. We were trying to stay positive, but when we got to our room, there were dirty towels on the floor, and the beds were unmade with dirty sheets. We went back to the front desk to see if they gave us the key to the wrong room. They then gave us a key to a different room. The next room had stained carpets, walls and beds. There were holes in the wall, used bandaids stuck to the wall, the furniture had been taped together with blue painters tape, and only one lightbulb in the room worked. We could not even stomach the place, we ended up canceling our room and we are still trying to get a refund. Thankfully, we found another very clean room at another hotel in Nacogdoches.

Lest week me and my wife Maria checked in Good room But There was no breakfast Hiren the owner is so kind. Me and my wife will be back here in 7 days form Austi... read more Lest week me and my wife Maria checked in Good room But There was no breakfast Hiren the owner is so kind. Me and my wife will be back here in 7 days form Austin But plz add Some breakfast of you do not I will never come back here

Great value for the price. remodled rooms .ask for a room near the back of the property away from the highway if you're a light sleeper. near several resturants... read more Great value for the price. remodled rooms .ask for a room near the back of the property away from the highway if you're a light sleeper. near several resturants and shopping. easy check in and check out.

I love the true nutrition in every menu item! I order ahead and Tina has my yummy treats ready when I pull up read more I love the true nutrition in every menu item! I order ahead and Tina has my yummy treats ready when I pull up