Waffle Cafe - Nachod

Skip the restaurant and go spend your money across the street at Vincafe. They excel in customer service and have a great atmosphere with a wonderful children's area. Make sure to try their delicious Belgian cakes!

The restaurant offers a wide variety of delicious desserts that are well-prepared, but unfortunately, they lack in customer service. There is a good selection of coffee, but the service is very poor. I had to wait approximately 10 minutes to get a menu, and then another 15 minutes before a staff member came to take my order. There was confusion with my order, and when I questioned it, I was told that if it was not what I wanted, tough luck. You can only order a 0.3l bottle of water with your coffee. Additionally, if you want to use a voucher, you must spend a certain amount, or else they will not honor it. Overall, I was not impressed with the service and will not be returning to this establishment. When I asked for the name of the manager, I was told that no one was available to speak to me.

I believe that the quality of service depends on the staff. I used to visit this cafe often and never had any issues. However, when I went back after a few years, I was disappointed by the unprofessional service. Despite only ordering coffee and spending about ten minutes there, I had a bad experience. One of the four staff members behind the counter did not greet me, had a sour expression, and ignored me when I asked for coffee. The service was rude and dismissive. I recommend that management review the staff's behavior as it can deter customers from returning. Despite the excellent coffee, the poor service left a negative impression on me. Only two stars for the coffee shop.

"Piere desery i kawa". She teaches for the eyes and suspicion. "Watch!

Very nice café, staff was nice and waffle excellent, the damage is just that there are few places and you will hide all conversations. Anyway I recommend booking even in an hour when you didn’t expect it to be nervous. The café is not completely suitable for children, it is a nice café where you go with a friend on a pokec.