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Contribute Feedback What Desire M likes about Submarina:
Submarina use to be around the corner now it's a ten minute drive and I still go at least once week. They never disappoint, wish I knew the two young ladies names that are always there when I go. Customer service is beyond amazing and the way they make the sandwiches, omg!!! Sandwiches here taste fresh, healthy and are just really damn good!! Tuesdays and Saturdays I believe are double stamped days, s quick way to ge... View all feedback.
What Gene Glenn doesn't like about Submarina:
If the girl behind the counter takes this long to make each sandwich, they really need some help in this place. Been standing in line for 30 minutes so far (5 people ahead of me when I came in. 1 more to go and then I'm up) I'm late for my lunch clock in now, but I've committed to eating today ? I mean, I get being by yourself, but I've watched paint dry faster than this girl makes a sandwich. Slices a piece of meat... View all feedback.
I love Submarina for the options and quality of food and I'm sadly disappointed in this location since the new owner/owners took over. Too many shortcuts have surfaced at this location just as it has at many other Submarina locations that have sold to new owners. #1 avocados are cut in the incorrect direction and thinner than they are supposed to be (per corporate training) giving the customer hardly any avocado on their sandwich which has become a search and rescue for the taste buds due to the small avocado pieces not slices being so small. #2 onions cut into tiny pieces so the onion pieces fall off the sandwich while biting into their sandwich. #3 the slices of tomato and cheeses seem a little thinner.In the franchisee's defense I do not know if they are receiving training from corporate anymore or if the trainer has changed. If so, what a disappointment if this is how new employees are trained.I used to work in the corporate store and it was very strict on measurements, quality, cleanliness and more. Please, slice the avocados longways as they should be. People pay a good price for those slices and there is a reason they aren't getting lunch at Subway getting gross avocado smash.
Italian sandwich is great! This is my new favorite sandwich shop!
If the girl behind the counter takes this long to make each sandwich, they really need some help in this place. Been standing in line for 30 minutes so far (5 people ahead of me when I came in. 1 more to go and then I'm up) I'm late for my lunch clock in now, but I've committed to eating today ? I mean, I get being by yourself, but I've watched paint dry faster than this girl makes a sandwich. Slices a piece of meat puts on sandwich slices another piece puts on sandwich.....turns to look at board to see what is actually on sandwich looks for cheese....etc. Half of customers behind me in line turn around and walk out. Wish I did too, but that should have happened 25 minutes ago ?I really never write reviews, but this sucks. Bummer too cause I LOVED sub marina growing up as a kid ?
I am usually a big fan of Submarina, but today I ordered a pick up order and once I got it I was very disappointed. My entire sandwich looked smashed, the bread was soggy and gross due to the large amount of mustard, pickles, and Mayo. I was really hangry b/c it was too busy for me to leave work so when I ordered pick up for my friend to pick up for me it made me even more mad that I couldn’t enjoy my my meal.
My new favorite spot. The employees are super nice. The sandwiches are amazing, they are packed with meat and all the fixings. This location is hands down better than subway and the other guys. Next time you need a sub the Marina is where you should be. Don't deny your self of an amazing sandwich.